Sales Associate-ANN

LOFT; Grand Rapids (MI); On-site; USD 17,908 - 24,796; Part time

Job summary

LOFT is seeking a Sales Associate to be the brand ambassador, guiding the shopping journey with personalized styling recommendations and keeping the store organized to impress customers. You’ll collaborate with your team to create personalized experiences and uphold inviting, visually polished sales floor environments.

Bring a hospitality mindset, flexible availability (including evenings and weekends), and tech proficiency to operate the POS system.

Qualifications

• Previous sales associate or customer-facing experience is preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability including evenings, weekends, and holidays.
• Technology proficient and able to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers to create personalized experiences.
• Share product knowledge and recommendations to style the customer.
• Use brand behaviors and personalized service to drive loyalty.
• Maintain visual and operational standards focused on the customer.
• Utilize available tools to stay informed on priorities and promotions and provide a seamless omnichannel experience.
• Partner with store leaders to achieve goals and daily expectations.
• Build productive relationships by sharing ideas and helping others.

Skills

Customer service

Sales experience

Hospitality mindset

POS system

Team collaboration

Job description

About Us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About The Role

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well‑organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always‑inviting environment on the sales floor.

In This Role, You’ll Have The Opportunity To

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

You’ll Bring To The Role

• Sales Associate or customer-focused experience (preferred)
• Brings a hospitality mindset when engaging with customers
• Flexible availability – including evenings, weekends, and holidays
• Technology proficient and ability to operate a point-of-sale system
• Takes initiative in making thoughtful decisions

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location

Store 1799-Breton Village Shopping Cr-ANN-Grand Rapids, MI 49506

Position Type

Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected.