Sales Associate-ANN

knitwellgroup; Grand Rapids (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development opportunities

Community impact partnerships

Job summary

LOFT in Grand Rapids, MI is seeking a Sales Associate to be the brand ambassador, delivering personalized styling and ensuring the store looks beautiful and organized.

You will connect with customers, share product knowledge, and use technology to provide a seamless omnichannel experience. Flexible availability including evenings, weekends, and holidays is desired.

Join a supportive team that values customer connection and stylish, on-trend service in a fast-paced retail environment.

Qualifications

• Sales Associate or customer-focused experience preferred.
• Hospitality mindset when engaging with customers.
• Flexible availability including evenings, weekends, and holidays.
• Technology proficiency and ability to operate a point-of-sale system.
• Ability to take initiative in decision making.

Responsibilities

• Create authentic connections with customers and guide their shopping journey.
• Provide personalized styling recommendations and share product knowledge.
• Maintain visual and operational standards on the sales floor.
• Use technology to stay informed on priorities and promotions for a seamless omnichannel experience.
• Collaborate with store leaders to achieve goals and support the team.

Skills

Customer-focused experience

Hospitality mindset

Technology proficiency

POS system operation

Tools

Point-of-sale system (POS)

Job description

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the role

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

The impact you can have

In this role, you'll have the opportunity to:

• Connect with customers and listen to their needs to create personalized customer experiences.

• Share product knowledge and recommendations to help style the customer.

• Use brand behaviors and personalized service to drive brand loyalty.

• Uphold the highest visual and operational standards while keeping the focus on the customer.

• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.

• Partner with store leaders to achieve individual goals and daily expectations.

• Build productive relationships by sharing ideas and being helpful to others.

You'll bring to the role

• Sales Associate or customer-focused experience (preferred)

• Brings a hospitality mindset when engaging with customers

• Flexible availability – including evenings, weekends, and holidays

• Technology proficient and ability to operate a point-of-sale system

• Takes initiative in making thoughtful decisions

Benefits

• 401(k) plan

• Merchandise discounts plus eligibility for discounts at our sister brands

• Professional development and opportunities for advancement across our brands

• Community impact through our philanthropic partnerships
  

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location:

Store 1799-Breton Village Shopping Cr-ANN-Grand Rapids, MI 49506

Position Type:

Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected