STIHL Equipment Technician — Flexible Hours

Westlake Hardware, Inc.; United States; On-site; USD 19,000 - 25,000; Full time

Job summary

Ace Retail Group in the United States is seeking a STIHL Technician with mechanical aptitude and experience in small engine repair to assist customers and repair STIHL power equipment.

The STIHL Technician will handle equipment repairs, parts orders, and check-in/out processes while maintaining maintenance schedules. You will deliver strong customer service, merchandise products, and engage Ace Rewards members in-store.

Qualifications

• High School or GED equivalent.
• Ability to read and interpret documents such as safety rules, assembly directions, operating and maintenance instructions.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
• Ability to work independently.
• Ability to work flexible hours.
• Effective communication skills (verbal and written).
• Ability to foster teamwork and collaboration and motivate others.
• Standing, walking, bending, lifting (up to 50lbs) regularly, and lifting (up to 100lbs) occasionally with assistance, and climbing.

Responsibilities

• Repair STIHL equipment and ensure it is safe and ready for processing.
• Order repair parts as needed for equipment repair.
• Validate proper check in and check out of equipment.
• Maintain repair schedules and regular maintenance for STIHL equipment.
• Identify and notify management of pricing irregularities in the system.
• Provide the highest levels of customer service.
• Merchandise products and maintain displays per plan-o-gram; build displays when needed to promote sales.
• Maintain inventory accuracy through cycle counts and adjustments.
• Follow maintenance checklists for store recovery and cleanliness.
• Engage customers to highlight Ace Rewards benefits and encourage participation.
• Communicate effectively with colleagues and customers and perform other duties as assigned.

Skills

Effective communication

Reading comprehension

Teamwork

Customer service

Physical stamina

Education

High School diploma or GED

Job description

Ace Retail Group in the United States is seeking a STIHL Technician with mechanical aptitude and experience in small engine repair to assist customers and repair STIHL power equipment.

The STIHL Technician will handle equipment repairs, parts orders, and check-in/out processes while maintaining maintenance schedules. You will deliver strong customer service, merchandise products, and engage Ace Rewards members in-store.