Stihl Associate

Ace Hardware; Virginia; On-site; USD 17,000 - 25,000; Full time

Job summary

Pitkin's Home Center is seeking a customer-focused associate to support the Stihl department. You will greet customers, assist with product information, answer phones, and perform related POS tasks. The role requires the ability to lift 40 lbs and possibly work evenings or weekends to meet business needs.

Join a family-owned store with flexible scheduling and community ties. Prior small engine repair experience is a plus, and candidates should be ready to contribute to a friendly, hands-on team

Qualifications

• Must be 18 years or older.
• Must be able to work every other weekend.
• May require up to two week night shifts.
• Small engine repair (preferred)

Responsibilities

• Greet and assist every customer in the Stihl area.
• Answering telephones.
• Perform some Point of Sale tasks.
• Keep the sales and repair area clean and stocked at all times.
• Ability to lift at least 40lbs and may require climbing, stooping, and bending.
• Forward customer complaints to management when needed.
• Work across other departments as needed by the store.

Skills

Customer service

Retail sales

Stihl knowledge

Job description

About Pitkin's Home Center:

Dale City Hardware, Woodbine Hardware, Rice Hardware, and Locust Grove Hardware, we are always looking for the right people to help us be the Helpful Place! Working for a family-owned store means we have flexible scheduling and good benefits. Join us and our community!

General Summary

This position greets and acknowledges all customers in a friendly professional manner. The Associate will assist customers in the Stihl department. This position reports to the Store Manager and the Stihl Department Manager.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

• Greet and assist every customer in the Stihl area
• Answering telephones
• Preform some Point of Sale tasks
• Basic Knowledge of computers and certain programs
• Responsible for keeping the sales and repair area clean and stocked at all times.
• Ability to lift at least 40lbs, also may require climbing, stooping, and bending to preform certain tasks.
• Forward any customer complaint that cannot be handled to a member of management.
• Will need to work other departments and preform other tasks based off the need of the company
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Requirements

• Must be 18 years or older
• Must work every other weekend
• May require up to two week night shifts
• Small engine repair (preferred)

Pay

Pay for this position is highly negotiable. Fully based on previous experience and previous Stihl certifications.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.