Stihl Associate

Ace Hardware Corporation; Dale City (VA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Flexible scheduling

Good benefits

Job summary

A local hardware store is seeking a Customer Service Associate to greet and assist customers, primarily in the Stihl department. This position requires strong product knowledge and the ability to help customers with personalized service. Candidates must be 18 years or older and available to work every other weekend. Experience in small engine repair is preferred. This role offers flexible scheduling and the chance to work within a community-focused environment.

Qualifications

• Must be at least 18 years old.
• Ability to lift at least 40 lbs.
• Previous experience in customer service preferred.
• Occasional weekends required; may include weeknight shifts; prior Stihl or small engine repair preferred.

Responsibilities

• Greet and assist customers in the Stihl department.
• Maintain cleanliness and stock in sales and repair areas.
• Work in other departments as needed.
• Assist customers with product knowledge and store layout.

Skills

Customer service skills

Product knowledge

Small engine repair

Basic computer skills

Tools

POS system

Job description

About Pitkin's Home Center:

Dale City Hardware, Woodbine Hardware, Rice Hardware, and Locust Grove Hardware, we are always looking for the right people to help us be the Helpful Place! Working for a family-owned store means we have flexible scheduling and good benefits. Join us and our community!

General Summary

This position greets and acknowledges all customers in a friendly professional manner. The Associate will assist customers in the Stihl department. This position reports to the Store Manager and the Stihl Department Manager.

Essential Duties & Responsibilities

Include the following. Other duties may be assigned.

• Greet and assist every customer in the Stihl area
• Answering telephones
• Preform some Point of Sale tasks
• Basic Knowledge of computers and certain programs
• Responsible for keeping the sales and repair area clean and stocked at all times.
• Ability to lift at least 40lbs, also may require climbing, stooping, and bending to preform certain tasks.
• Forward any customer complaint that cannot be handled to a member of management.
• Will need to work other departments and preform other tasks based off the need of the company
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Requirements

• Must be 18 years or older
• Must work every other weekend
• May require up to two week night shifts
• Small engine repair (preferred)

Pay

Pay for this position is highly negotiable. Fully based on previous experience and previous Stihl certifications.

Company Introduction

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.