Stewarding Supervisor

Loews Hotels, LLC.; Orlando (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free meal per shift

Free theme park access

Training and development opportunities

Job summary

Loews Hotels at Universal Orlando is seeking a Stewarding Supervisor to oversee dishwashing, sanitation, and kitchen support in a fast-paced, guest-centric hotel environment.

You will lead a team, ensure hygiene standards, coordinate with culinary and banquet teams, and maintain equipment & supply levels to support daily operations and events.

Qualifications

• Clear communication and guest service focus.
• Ability to lead a team and delegate tasks.
• Strong hygiene and safety knowledge.

Responsibilities

• Lead and supervise the stewarding team during shifts.
• Monitor performance and provide on-the-job training and feedback.
• Oversee cleaning and sanitation of dishes, glassware, and equipment.
• Ensure equipment operates efficiently and report malfunctions.
• Coordinate cleaning of kitchen areas and storage spaces.
• Ensure safety, hygiene, and health regulations are followed.
• Assist with inventory and stock of cleaning supplies and chemicals.
• Collaborate with banquet, culinary, and outlets teams for events.
• Setup and breakdown of event areas and storage of equipment.

Skills

Communication skills

Team leadership

Attention to detail

Food safety

English proficiency

Job description

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.

Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

About Loews Royal Pacific Resort

Join the 'ohana' at our island paradise that celebrates the Golden Age of Travel, and the adventures of island-hopping through the South Pacific.

What We're Looking For:

TheStewarding Supervisorplays a critical role inmaintainingcleanliness, ensuring safety, and contributing to the overall efficiency of the kitchen and dining operations.This role involves overseeing dishwashing operations,maintainingsanitation standards, managing equipment and supplies, and supporting food and beverage operations.This position requiresan ability toleadothers, focus on detail, and commitment tomaintaininghigh standardsof hygiene and safety in a fast-paced environment.

Who You Are:

• Possess excellent communication skills, ensuring clearexpectationsand fostering a positive work environment.

• Ability to delegatetasks and monitor team performance, providing feedback and support to ensure high efficiency.

• Well-versed in the cleaning, maintenance, and organization of kitchen equipment, utensils, and dining areas.

• Knowledgeableofhealth and safety regulations, food safety standards, and proper sanitation procedures.

• Skilled in inventory management, ensuring that all kitchen and cleaning supplies are well-stocked and organized.

What You Will Do:

• Lead and supervise the stewarding team by assigning tasks and ensuring that all areas of responsibility are covered during shifts.

• Monitorteam memberperformance,provideon-the-job training, coaching, and feedback to ensure consistent service quality.

• Oversee the proper cleaning and sanitation of all dishes, glassware, flatware, pots, and kitchen equipment.

• Ensure dishwashing machines and cleaning equipment areoperatingefficiently and report any malfunctions to maintenance.

• Coordinate the cleaning of kitchen areas, storage spaces, and back-of-house areas tomaintaina high levelof cleanliness.

• Ensure that allteammembersfollowproper safety procedures and hygiene protocols to prevent accidents and contamination.

• Monitor and enforce compliance with health department regulations, including food safety and sanitation guidelines.

• Assistwith the inventory of cleaning supplies, chemicals, and equipment, ensuring that the department is well-stocked.

• Oversee the safe handling and storage of cleaning chemicals according to safety guidelines.

• Collaborate with the banquet,culinary, and outletteams to ensure all necessary equipment, such as serving trays, glassware, and cutlery, is available and properly prepared for events.

• Assistwith the setup and breakdown of event areas, coordinating with the banquet and culinary teams.

• Manage the return and storage of equipment after events, ensuring everything is accounted for and stored properly.

• Promote teamwork and encourage a positive work environment that fosters productivity and cooperation.

• Ability to carry on the day-to-day floor operation in the absence of anExecutive Steward and/or Assistant Executive Steward

• Attend daily BanquetEventOrdermeetings when necessary and prepare BanquetEventOrderset upsaccording to standard.

Your Experience Includes:

• Previous stewarding experience within a large volume hotel highly preferred.

• Proven experience working in high-volume Food and Beverage operations preferred.

• Strong organizational skills.

• Excellent guest service skills.

• Ability to regularly push, pull, lift up to 50 lbs

• Ability to communicate effectively in English verbally and written with team members, leaders and guests required.

• Must be able to work a flexible schedule, nights, weekends and holidays as required.

Who You'll Supervise:

• The Stewarding Department