Stewarding Supervisor

Four Seasons; Kapolei (HI); On-site; USD 36,000 - 51,000; Full time

Benefits offered by this job

401k Contribution after 30 days

Medical, Dental, Vision

Free/discounted hotel stays for staff

Complimentary dry cleaning for staff

Complimentary onsite parking

Complimentary meals

Job summary

Four Seasons Resort O’ahu at Ko Olina is seeking a Stewarding Supervisor to lead the daily operation of the stewarding department and employee cafeteria on site at Ko Olina, Oahu. You will supervise sanitation, training, and the daily workflow to ensure Four Seasons standards are met and guest expectations are exceeded.

The role requires 2–3 years in stewarding with 1–2 years in a lead role; strong organizational skills are essential.

Qualifications

• Must have High School Diploma or equivalent.
• 2-3 years or more of stewarding, kitchen or food service experience.
• 1-2 years in a supervisor or lead role preferred.
• Luxury hotel or resort experience is not required but preferred.
• Strong organizational skills with the ability to plan assignments, sequence work, and adjust to changing business volume.

Responsibilities

• Conduct a documented pre-shift line-up at the start of every shift.
• Supervise and participate in the cleaning and sanitizing of china, glassware, silverware, pots, pans, utensils, and kitchen equipment to Four Seasons standard.
• Deliver and document task-specific training for every new steward & cafeteria attendant.
• Oversee daily cafeteria setup, replenishment, service flow, breakdown, and sanitation.
• Monitor food temperatures, holding times, labeling, and rotation in partnership with the Culinary team, and record all required logs.
• Enforce safe handling, labeling, and storage of all cleaning compounds and chemicals, and confirm SDS access and proper PPE use on every shift.

Skills

Organizational skills

Supervision/leadership

Stewarding/kitchen experience

Education

High School Diploma or equivalent

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

A luxury Oahu resort on the island's sunny Western Coast. Join us in Ko Olina and find your very own place of joy. Our beachfront island Resort sits on Oahu’s wild and rugged western coast, where vast ocean views and lively pools and lagoons provide the setting for an unforgettable adventure. Take the family for a ride on an outrigger canoe, splash around in the turquoise waters of our white-sand beach, play a round of golf as you weave through waterfalls at Ko Olina Golf Club, or spend the day reconnecting with your inner self at Naupaka Spa & Wellness Centre.

Four Seasons Resort O’ahu at Ko Olina is looking for a Stewarding Supervisor who has a passion for excellence and the spirit of aloha.

Stewarding Supervisor

The Stewarding Supervisor reports to the Executive Steward & Assistant Executive Steward. This role is responsible for leading the daily operation of the stewarding department and the employee cafeteria. The Supervisor is accountable for the cleanliness, sanitation, and readiness of all china, glassware, silver, operating equipment, kitchen production areas, and employee dining facilities, and is equally accountable for the training, development, engagement, and daily performance of every attendant on shift.

What You Will Do

• Conduct a documented pre-shift line-up at the start of every shift
• Supervise and participate in the cleaning and sanitizing of china, glassware, silverware, pots, pans, utensils, and kitchen equipment to Four Seasons standard.
• Deliver and document task-specific training for every new steward & cafeteria attendant.
• Oversee daily cafeteria setup, replenishment, service flow, breakdown, and sanitation.
• Monitor food temperatures, holding times, labeling, and rotation in partnership with the Culinary team, and record all required logs.
• Enforce safe handling, labeling, and storage of all cleaning compounds and chemicals, and confirm SDS access and proper PPE use on every shift.

What You Bring

• High School Diploma or equivalent required.
• 2-3 years or more of stewarding, kitchen or food service experience.
• 1-2 years of more in a supervisor or lead role preferred.
• Luxury hotel or resort experience is not required but preferred.
• Strong organizational skills with the ability to plan assignments, sequence work, and adjust to changing business volume.

What We Offer

• 401k Contribution available after first 30 days
• Medical, Dental, & Vision via Kaiser or HMSA
• Complimentary, Discounted, and Friends & Family Accommodation at other Four Seasons Hotels and Resorts
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Onsite Parking
• Complimentary Meals

Pay: $31.77 per hour

About Four Seasons Resort O'ahu At Ko Olina

On Oahu’s sunny western coast – wild, rugged and conveniently close to Honolulu and Waikiki Beach – Four Seasons Resort O’ahu at Ko Olina balances a classic Hawaiian style with one‑of‑a‑kind luxury. Chic and light‑filled with vast ocean views, our 370 accommodations provide a personal sanctuary in this all‑encompassing Hawaiian luxury beach resort. Restaurants and bars are infused with the magnetic energy of Ko Olina. Guests have the opportunity to splash into lively pools and lagoons, with numerous water sports right off the Resort’s own beach. They are also able to play tennis and golf, then relax in the Spa – wrapped in the effortless elegance of Four Seasons.

Four Seasons is an Equal Opportunity, affirmatve action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal