Stewarding Manager

InterContinental Hotels Group; Tamuning (GU); On-site; USD 30,600 - 41,400; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Employee discount

Job summary

InterContinental Hotels Group is seeking an entry-level Steward Manager for Crowne Plaza Guam in Tamuning, Guam. The role oversees stewarding staff training, productivity and performance, ensuring safety and health compliance. It involves inventory control, equipment maintenance, and supporting recruitment efforts.

You’ll conduct formal training, manage records, and assist in setting up banquet functions and events, with a focus on quality service and teamwork across departments.

Qualifications

• Communication skills and ability to follow instructions.
• Reading labels and operating instructions.
• Basic math to mix chemical solutions.
• Must obtain government-issued Food Handler’s Certification.

Responsibilities

• Oversee training, productivity and performance of stewarding staff while ensuring health and safety standards.
• Maintain inventory and equipment; manage records and support recruitment efforts.
• Lead formal training sessions and SOP adherence; delegate tasks and monitor preventive maintenance.
• Manage kitchen and stewarding operations, including setup for events and banquet functions.

Skills

Communication skills

Reading skills

Basic math

Night/weekend shifts

Education

Food Handler Certification

Tools

Excel

Job description

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Guam, Tamuning

Requirements

• Must be able to work on Guam, USA without restrictions:
  • US Citizens or US Permanent Residents
  • Residents of Federated States of Micronesia (FSM)
• This is entry level Management position, not eligible for:
  • Relocation Package
  • to be US Work Visa Sponsor
• Must be flexible to work all required shifts
• Must be able to work on Weekends, Holidays and inclement weather.
• Service years - 3 years experience as steward supervisor or manager in a hotel industry
• Must have Health Certificate
• This is an entry-level, non-exempt management position with starting salary of $36,000.00 per annum.
• Knowledge and skills
  • Communication skills, following instructions.
  • Reading skills are utilized often when reading chemical or machine labels or operating instructions.
  • Basic math skills are used to mix chemical solutions.
  • Must be able to obtain a government‑issued Food Handler’s Certification.
  • Must be able to work nights, weekends, holidays, and during inclement weather.
  • Must be versed in using Excel and work documents as needed for their department.

What’s the job?

The Steward Manager’s role is responsible for overseeing the training, productivity, and performance of stewarding staff while ensuring compliance with health and safety standards. This role involves conducting formal training sessions, maintaining inventory and equipment, managing operational records, and supporting recruitment efforts.

Your day-to-day

People

• Promote teamwork and quality service through regular communication and coordination with managers, team members, and other departments.
• Set up work station as required and replenish cleaning supplies as needed.
• Place dishes in assigned storage locations.

Guest Experience

• May occasionally interact with guests.
• Maintain a clean, neat and organized work area.
• Assist in kitchen activities to ensure guests receive high‑quality food items in a timely manner.

Responsible Business

• Clean designated equipment such as hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, kitchen, cafeteria and storage rooms as assigned.
• Use and dispose of kitchen substances (grease, et. al.) and kitchen chemicals responsibly and properly.
• Empty and clean trash cans as needed, transport garbage and pig slob containers from kitchen and work areas to garbage/dump sites; adhere to recycling regulations or policies.
• Set up and monitor the pot sink according to procedures.
• Sweep and mop kitchen floors after each meal period or spill.
• Monitor chemicals and water temperature during shift and report any hazards or concerns.
• Clean and organize work area and kitchen equipment.
• May serve as cafeteria attendant as required.
• You will also assist and be in charge of setting up banquet functions and events, setting up the outlets as needed, and breakdown of equipment and kept in the proper areas after operation.
• Responsibility of inventory of all kitchen equipment, flatware, chinaware, glass ware and outlet items, their proper storage and cleanliness.
• May assist with other duties as required.
• All stewarding staff follow Stewarding SOP’s as set by the department.
• In charge of managing the supervisor’s tasks, delegating priorities and preventive maintenance of all kitchen equipment and full areas.

What we offer

In return we’ll provide a competitive financial and benefits package which may include Health (medical, dental & vision) insurance, a 401k plan with company match, Paid Time Off and Employee Discount. A chance to become part of the global IHG family - opening a door to endless career opportunities.We’ll provide the training & development you need to succeed & progress into your next role.

Equal Opportunity

IHG is an equal opportunity employer: Minorities/ Females/ Disabled/ Veterans