Steward Lead

Rivers Casino; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 42,000 - 58,000; Full time

Job summary

Rivers Casino is seeking a Stewarding Supervisor to oversee day-to-day operations, supervising stewarding team members and maintaining clean kitchen areas and equipment per sanitation and service standards.

The role includes staffing the Team Member Dining Room, coordinating tasks, and communicating with the Stewarding Manager and other departments to address issues. The position requires flexibility with shifts and a focus on teamwork and consistent procedures.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent.
• At least six months related experience or training preferred.
• Must be available to work flexible shifts, weekends and holidays.
• Ability to successfully fulfill the pre-employment process.

Responsibilities

• Inspects kitchens and storerooms to ensure that premises and equipment are clean and sanitary.
• coordinates and assigns tasks to stewards in all kitchen and Back of House areas
• Supervises the day to day activities of all stewarding team members during their shift, ensuring all duties are performed.
• Manages daily operation of the Team Member Dining Room, including staffing and cleanliness.
• Communicate problems or concerns to the Stewarding Manager or other departments as needed.
• Works with service leaders to ensure open communication throughout the shift.
• Resolves team member issues or disputes as they arise.
• Ensures fair and consistent treatment of all team members.
• Trains and manages staff per departmental standards, policies, and programs.
• Performs other duties as assigned by the Stewarding Manager and F&B leaders.

Skills

Team supervision

Communication

Interpersonal skills

Education

High school diploma or equivalent

Job description

Description

Summary: Supervising the day to day activities of all stewarding team members. Maintains kitchen work areas and restaurant equipment and utensils in clean and orderly condition according to established sanitation and service standards.

Engagement Expectations:

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language.


• Proactively greet team members and guests, initiating interaction to provide service.


• Always use a positive parting remark to end the conversation.

Essential Job Functions:

• Inspects kitchens and storerooms to ensure that premises and equipment are clean and sanitary


• coordinates and assigns tasks to stewards in all kitchen and Back of House areas


• Responsible for supervising the day to day activities of all stewarding team members during their shift, ensuring all job duties are performed according to established company policies plus removal of oil.


• Responsible for the daily operation of the Team Member Dining Room, including proper staffing of team members, cleanliness.


• Communicates any problems or concerns to the Stewarding Manager or other departments as needed.


• Works with service leaders to ensure open communication throughout the shift


• Resolves team members issues or disputes as they arise


• Ensure that all team members are treated in a fair and consistent manner


• Trains and manages staff in accordance with organizational and approved departmental standards, policies, and programs


• Performs all other duties and completes all projects as assigned by the Stewarding Manager and F&B Department leaders


• Scrapes food from dirty dishes.


• Place tableware in racks or on a conveyor to the dishwashing machine.


• Clean and maintain all kitchen equipment.


• Washes pots, pans, and other cooking utensils and equipment.


• Sweeps and mops kitchen floors.


• Washes worktables, walls, refrigerators, and meat blocks.


• Segregates and removes trash and garbage and places it in designated containers.


• Steam cleans or hoses out garbage cans.


• Transfers supplies and equipment between storage and work areas.


• Follows sanitation and safety guidelines.


• Performs all other duties as assigned.

Qualifications:

• Must be 18 years of age or older.


• High school diploma or equivalent.


• At least six months related experience or training preferred.


• Must be available to work flexible shifts, weekends and holidays.


• Ability to successfully fulfill the pre-employment process.

Physical and Mental Demands:

• Regularly required to see, stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear for 8 hours.


• Occasionally required to stoop, kneel or crouch.


• Must regularly lift and /or move up to 25 pounds.


• Able to interact with others while maintaining a positive and courteous demeanor under noisy and fast paced working conditions.


• Ability to work in a noisy and smoky environment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.