Steward/Dishwasher

The Penn Stater Hotel; State College (Centre County); On-site; USD 25,000 - 30,000; Full time

Job summary

Scholar Hotels seeks a Steward/Dishwasher to maintain a sanitary environment for F&B preparation and storage and to provide clean service ware for the entire operation.

The role involves dish and equipment washing, back-of-house cleanliness, and assisting chefs as needed. High school diploma is preferred, and shifts may vary between full-time and part-time. Beneficial for those who value guest service and a respectful work environment.

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Maintains guest service as the driving philosophy of the operation.
• Responds promptly to guests’ needs to ensure satisfaction.
• Maintains a sanitary environment for F&B preparation and storage and provides clean service ware and utensils.
• Performs dish and equipment washing and silver polishing activities.
• Maintains the cleanliness of back of house areas and warehousing spaces.
• Anticipates needs of chefs and assists in transport of food and plate-up.
• Adheres to company handbook and hotel standards at all times.

Education

High School Diploma

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category Food & Beverage

Description

Pay Rate:Starting at $18 /hour

SUMMARY

The Steward is responsible for maintaining a sanitary environment for F&B preparation and storage as well as provides clean service ware and utensils for the entire F&B operation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Guest Service

• Maintains guest service as the driving philosophy of the operation
• Personally demonstrates a commitment to guest service in responding promptly to guests’ needs
• Committed to making every guest is satisfied
• Meets or exceeds guest satisfaction measures
• Ensures hotel standards and services contribute to the delivery of consistent guest service
• Implements and practices guest service initiatives and performs to Hotel Standards

Steward Operations

• Maintain a sanitary environment for F&B preparation and storage as well as provide clean service ware and utensils for the entire F&B operation.
• Adhere to established standards of safety, productivity and performance.
• Perform dish and equipment washing and silver polishing activities.
• Maintain the cleanliness of the back of house areas, which include main kitchen, storage areas, dumpsters, loading dock, staff dining room, and warehousing areas.
• Maintain the cleanliness and good operating condition of house equipment.
• Anticipate needs of chefs and aid in transport of food and plate-up.
• Assist management in any other manner deemed necessary for the well being of the operation
• Must adhere to the company employee handbook at all times
• Approach all encounters with guests and employees in a friendly, service-oriented manner. Respond to guest complaints in a timely manner.
• Maintain regular attendance in compliance with Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
• Other duties as required
• Working in a professional manner at all times and maintaining a clean work area.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School Diploma preferred

REASONING ABILITY

Demonstrate the ability to anticipate and solve practical problems or resolve issues.

LANGUAGE AND MATHEMATICAL SKILLS

• Effective ability to communicate orally and in written form effectively with internal and external customers.
• Ability to read and speak English and comprehend simple instructions, short correspondence, and memos
• Ability to effectively present information in one-on-one and small group situations to customers and other employees
• Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property

CERTIFICATES, LICENSES, REGISTRATIONS

None required at this time.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Individuals may need to sit or stand as needed for an extended period of time
• Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials
• Proper lifting techniques required
• Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects

Position Requirements

Full-Time/Part-Time Full-Time and/or Part-Time

Shift Various Shifts

Number of Openings

Position Steward/Dishwasher

Close Date

Number of Openings 2

Req Number FOO-26-00080

Location Scholar TPS Employer LLC

About the Organization

Scholar Hotels is an organization that believes in an entrepreneurial culture; where work is more than a job, it's a lifestyle. Employees work more as a team than in most companies; and in some cases, we are even like a family.
Treat People with Respect
We respect, trust, and provide the necessary base for a vibrant and sustainable corporate culture.
Help Team Members Stay Healthy
Provide excellent health benefits and encourage wellness through vendor discounts and onsite health assistance.
Open Doors to Communication
Create an environment where people can interact with each other, support on another, and recognize each other's effects and achievements. Create positive rewards for positive behavior. Share information so that team members are aware of the direction of the company and are involved in its growth. Offer incentive programs to reward effort and improve quality of life.
Build Camaraderie
Make time for people to get to know each other and the company by holding offsite meetings to build team spirit and discuss where the company is heading. Share business plans, and discuss issues and ideas raised by our strategies.