Steward

Wequassett; Marathon (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Benefits available upon eligibility

Job summary

Tranquility Bay Beachfront Resort in Marathon, FL is seeking dedicated hospitality staff to join our frontline team. This 103-room resort on 12 acres offers three pools and a private beach, with Butterfly Café and TJ’s Tiki Bar contributing to a vibrant guest experience.

The ideal candidate is reliable, presents well, and delivers exceptional service while following our SOPs and safety policies. Training will be provided to ensure consistent, friendly guest interactions across all resort

Qualifications

• Know and follow work schedules reliably.
• Interact with guests, vendors, and coworkers professionally.
• Maintain high personal appearance and grooming.
• Follow policies and SOPs in the Employee Handbook.
• Promote guest service with friendly attitudes.
• Attend scheduled trainings.

Skills

Reliability

Guest interaction

Professional appearance

Communication in English

Teamwork

SOP adherence

Job description

Tranquility Bay Beachfront Resort
2600 Overseas Hwy
Marathon, FL 33050, USA

Description

About Tranquility Bay Beachfront Resort

Tranquility Bay Beachfront Resort blends luxurious comfort with the serene charm of the Florida Keys, creating an unforgettable tropical haven in the heart of Marathon. This 103-room resort, set on 12 acres with a 2.5-acre private white-sand beach, offers standalone beach houses and garden guest rooms, three sparkling pools, and vibrant dining at Butterfly Café and TJ’s Tiki Bar. With a focus on exceptional service and immersive water-centric experiences, Tranquility Bay captures the laid-back elegance of island life.

Skills

• Know your work schedule and follow it with a high degree of reliability.
• Interact with patrons, clients, vendors, and co-workers in a professional and customer service oriented manner.
• Maintain high standards of personal appearance and grooming.
• Maintain a clean, neat and orderly work area.
• Perform your job according to standard operating procedures.
• Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook.
• Implement resort/marina safety and emergency policies and procedures (i.e. evacuation, first aid, etc.) to include removing all safety hazards, following OSHA Hazcom program and safe lifting techniques.
• Utilize protective equipment, when applicable.
• Promptly report accidents, injuries, property damage or loss to supervisor
• Promptly report substandard (unsafe) conditions to supervisor.
• Keep accurate communication flowing freely among all hotel departments.
• Inform management promptly of any work-related problems or guest complaints.
• Maintain professional, amicable relationships with all resort departments, managers, and staff, as well as vendors, and community and professional contacts.
• Promote excellent guest service throughout the resort by demonstrating friendly, courteous and helpful attitudes toward all guests.
• Attend all scheduled training classes and meetings.

Qualifications:

• Able to bend, reach, stoop, and lift up to 50 pounds on a regular and continuous basis with or without an accommodation.
• Able to stand for long periods of time and move from area to area in the kitchen.
• Able to perform functions such as mopping, sweeping and scrubbing using repetitive motions of the arms and upper body.
• Able to tolerate hot/cold temperatures for long periods of time.
• Able to tolerate exposure to chemicals using supplied safety equipment; e.g. rubber gloves.
• Able to communicate in English, preferably bilingual.

Benefits Available upon Eligibility.

Tranquility Bay Beachfront Resort is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.