Steward

Positions at Sea - UnCruise Adventures; Juneau (AK); On-site; USD 148,884 - 212,047; Full time

Benefits offered by this job

Room and board when scheduled

Rotation schedule (6–8 weeks sailing)

Credential reimbursement

Health care benefits

Job summary

UnCruise Adventures seeks a dedicated Steward to provide exceptional guest service, dining room management, cabin cleaning, and occasional galley support aboard our vessels.

You’ll work in a fast-paced, guest-oriented environment with rotating schedules (6–8 weeks sailing, 2–3 weeks off), live in close quarters with crew, and complete safety training. Alaska-specific certifications (Alcohol Server Permit, CPR/First Aid) are required or pursued on board.

Qualifications

• Minimum two years of experience in a full-service restaurant with strong wine knowledge and food terminology required.
• One to two years of experience in housekeeping role preferred.
• Ability to work in a team environment with strong interpersonal and communication skills.
• Must be flexible and adaptable as daily activities change regularly and often.

Responsibilities

• Provide exceptional guest service by describing menu options, answering guest questions, making suggestions, and confidently offering wine pairings.
• Accurately take guest orders noting allergies, dietary needs, and special requests.
• Set tables, fold napkins, follow steps of service, bus, and breakdown dining room for three meals per day.
• Assist in galley as directed including dish pit duties and cleaning projects.
• Thoroughly clean six to ten guest cabins daily as outlined by company standards and expectations.
• Maintain cleanliness of all interior public spaces through daily phase work and special projects.

Skills

Interpersonal skills

Communication

Team player

Adaptability

Wine knowledge

Tools

Alaska Alcohol Server Permit

CPR/First Aid/AED

REAL ID or Passport

Job description

At UnCruise Adventures, we work together to provide an enriching adventure experience while inspiring an appreciation of local cultures and the natural world. This means we kayak among icebergs, travel to hidden waterfalls, snorkel with sea lions, dive with manta rays, and share air with whales. Our destinations include Alaska, the Hawaiian Islands, Mexico’s Sea of Cortes, and Costa Rica.

Join one of our virtual information sessions to learn more about working at UnCruise - register here.

Room and board when scheduled

Rotation schedule (6-8 weeks sailing with 2-3 weeks off)

Credential reimbursement (qualifications required)

Health care benefits (once qualifications are met)

JOB SUMMARY

The Steward is a multi-talented and hard-working position. Main job responsibilities include serving meals, cleaning guest cabins and interior public spaces, assisting with bartending/cocktail service, and occasional galley duties. This is an extremely guest service focused position and requires a pleasant and accommodating demeanor at all times. The steward role is physically demanding and mentally challenging. The right candidate for this role will be able to constantly adapt to new situations while maintaining a positive attitude and professional demeanor.

QUALIFICATIONS

• Minimum two years of experience in a full-service restaurant with strong wine knowledge and food terminology required
• One to two years of experience in housekeeping role preferred
• Ability to work in a team environment with strong interpersonal and communication skills
• Must be flexible and adaptable as daily activities change regularly and often
• Comfortable living and working in close quarters with other crew members
• Passenger vessel experience is welcome but not required

Required Certificates, Licenses, Registrations

• Alaska Alcohol Server Permit - Must be 21 or over to serve
• CPR / First Aid / AED
• Government ID (REAL ID compliant) or Passport

ESSENTIAL DUTIES

Dining Room Service – We strive for fine dining in a casual atmosphere:

• Provide exceptional guest service by describing menu options, answering guest questions, making suggestions, and confidently offering wine pairings
• Accurately take guest orders making sure to note allergies, dietary needs, and special requests
• Set tables, fold napkins, follow steps of service, bus, and breakdown dining room for three meals per day
• This position requires exposure to common allergens as an essential function of the role, including but not limited to shellfish, peanuts, latex, bleach, etc.
• Assist in galley as directed including dish pit duties and cleaning projects
• Thoroughly clean six to ten guest cabins daily as outlined by company standards and expectations
• Maintain cleanliness of all interior public spaces through daily phase work and special projects

Safety, Security & Training

Participate in on board safety training, meetings, and drills as directed by the Captain. These include fire, abandon ship, man overboard, flooding, medical emergencies, and bear safety.

ONBOARD ENVIRONMENT / PHYSICAL DEMANDS / EMPLOYMENT COMPLIANCE

• Living Conditions: Crew live in close quarters with 4 to 8 people of all genders per room depending on the vessel. Having your own room is not an option due to limited berthing.
• Length of Work Shift: Physically able to work 12 hours per day, 7 days a week for 6 to 8 weeks at a time. Rotations off the vessel are usually 2 to 3 weeks.
• Mobility: Frequent bending, reaching, twisting, kneeling, crawling, and pushing/pulling. Must ascend and descend stairs and ladders, sometimes while carrying tools or objects. Able to stand or sit for long periods of time.
• Handling & Strength: Able to handle, lift, and lower objects totaling 50 pounds between the ground/deck level to a height of about 4 to 6 feet, and able to repeat these movements. Able to carry these objects up to 100 feet continuously for 20 minutes.
• Environmental Conditions: Able to work in all weather conditions, around loud noise, in small spaces, and fit through a 28-inch wide hatch.
• DOT Drug Testing: In compliance with USCG regulations, must pass a pre-employment drug test and additional in-season testing per federal guidelines.
• Allergens: This position requires working with and/or being around raw and cooked shellfish, cleaning chemicals and other known allergens.
• Medical Review: A medical review is required. Must be medically fit to work onboard for safety and compliance.

BASE PAY

Pay Range

$131 - $131 USD

DISCLAIMER STATEMENT

This job description is intended only to describe the general nature and level of work being performed by an employee in this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills or abilities required or persons so classified or assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

It is the policy of UnCruise Adventures not to discriminate on the basis of race, color, sex, creed, religion, marital status, citizenship, the presence of any sensory, mental, or physical disability, gender identity, gender expression, sexual orientation, age, disability, ancestry, national origin, or veteran status in its educational programs, activities, or employment as required by law.