Sterling OMS Technical Lead — Enterprise Fulfillment

Prophecy Technologies Corp; United States; Hybrid; USD 150,000 - 210,000; Full time

Job summary

Prophecy Technologies Corp. seeks an experienced Oracle/IBM Sterling OMS lead to drive enterprise-scale OMS delivery and operational excellence in a high-volume retail environment.

You will own end-to-end OMS architecture, coordinate with development, infrastructure, and business teams, and manage incident, problem, and change processes in a production setting. Strong leadership and cross-functional collaboration are essential for success.

Qualifications

• IBM Sterling OMS 9.x configuration, customization, solution design, and order orchestration.
• Inventory management and retail omnichannel fulfillment, including BOPIS and Ship From Store.
• Java/J2EE, Spring Boot, microservices, REST APIs, IBM MQ, Oracle PL/SQL, and WebSphere.
• CI/CD, Docker/Kubernetes, Agile delivery, production support, and performance troubleshooting.
• Technical leadership, stakeholder communication, mentoring, and code-review governance.
• Cross-functional collaboration, issue ownership, release support, and onshore/offshore coordination.
• Strong retail and eCommerce domain knowledge.

Responsibilities

• Own end-to-end OMS solution architecture, technical design, and engineering governance; collaborate with development, infrastructure, and business teams to resolve complex issues.
• Lead IBM Sterling OMS support operations, ensuring platform availability, stability, and performance; serve as the primary technical contact for US-based customers and stakeholders.
• Manage incidents, problems, and change requests within a production support environment, with disciplined prioritization, communication, and closure.
• Perform root-cause analysis, implement preventive actions, and drive code quality, performance tuning, and production stabilization.
• Drive continuous improvement across support processes while ensuring adherence to agreed SLAs, KPIs, release controls, and operational standards.

Skills

IBM Sterling OMS

Inventory management

Java/J2EE

CI/CD

Docker/Kubernetes

Agile delivery

Leadership & communication

Cross-functional collaboration

Retail/eCommerce domain

Oracle PL/SQL

WebSphere

IBM MQ

Spring Boot

Tools

IBM Sterling OMS

IBM MQ

Oracle PL/SQL

WebSphere

Docker

Kubernetes

Spring Boot

Job description

Prophecy Technologies Corp. seeks an experienced Oracle/IBM Sterling OMS lead to drive enterprise-scale OMS delivery and operational excellence in a high-volume retail environment.

You will own end-to-end OMS architecture, coordinate with development, infrastructure, and business teams, and manage incident, problem, and change processes in a production setting. Strong leadership and cross-functional collaboration are essential for success.