Sterling OMS Architect — Enterprise Order Orchestration Leader

Embedded Shishya; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Embedded Shishya is seeking an OMS Support Architect with deep IBM Sterling OMS expertise to lead architecture, implementation support, and platform optimization in a complex enterprise environment.

The role focuses on sourcing, inventory visibility, order hub, and orchestration within an integrated OMS ecosystem, collaborating with business stakeholders and development teams to deliver scalable solutions and resolve production issues.

Qualifications

• Minimum 5–9+ years of IBM Sterling OMS experience.

Responsibilities

• Provide architectural leadership for IBM Sterling OMS.
• Support and optimize OMS capabilities including Sourcing, Inventory Visibility, Order Hub, and Order Orchestration.
• Analyze and troubleshoot end-to-end order lifecycle transactions across OMS and connected applications.
• Lead solution design efforts and evaluate configuration versus customization approaches.
• Partner with business stakeholders to translate requirements into scalable OMS solutions.
• Support development and QA teams by providing technical guidance and acceptance criteria.
• Analyze integration failures, data flows, payloads, and transaction exceptions to determine root causes.
• Design and support integrations between OMS, ERP, WMS, eCommerce, EDI, and supply chain platforms.
• Document architecture, business processes, system interfaces, and technical dependencies.
• Drive continuous platform improvement, scalability, performance optimization, and operational efficiency.
• Lead coordination between onshore and offshore teams to ensure successful delivery of OMS initiatives.

Skills

Technical leadership

OMS architecture

Stakeholder communication

Problem analysis

Tools

Kafka

MuleSoft

Azure Integration Services

EDI

Job description

Embedded Shishya is seeking an OMS Support Architect with deep IBM Sterling OMS expertise to lead architecture, implementation support, and platform optimization in a complex enterprise environment.

The role focuses on sourcing, inventory visibility, order hub, and orchestration within an integrated OMS ecosystem, collaborating with business stakeholders and development teams to deliver scalable solutions and resolve production issues.