Remote IBM Sterling OMS Architect – Sourcing & Fulfillment Leader

CSS; Pittsburgh (Allegheny County); On-site; USD 150,000 - 190,000; Full time

Job summary

CSS seeks an OMS Support Architect with deep expertise in IBM Sterling OMS to lead architecture, implementation support, and platform optimization for a highly integrated order management ecosystem.

The role requires strong knowledge of sourcing, inventory visibility, order hub, and order orchestration, plus experience guiding onshore and offshore teams to deliver scalable OMS solutions in a complex enterprise environment.

Qualifications

• 5–9+ years of IBM Sterling OMS experience, specifically with Sourcing, Inventory Visibility, Order Hub, and Order Orchestration.
• Experience leading onshore/offshore teams in a technical lead or architect role.
• Experience designing OMS solutions and optimizing platform performance.
• Experience deploying or supporting OMS in cloud environments (IBM Cloud preferred).
• Strong understanding of enterprise integrations, APIs, and order management processes.
• Excellent stakeholder communication to translate business requirements into technical solutions.
• Experience with OMS integrations with major ERP/SCM platforms.

Responsibilities

• Provide architectural leadership and implementation support for IBM Sterling OMS.
• Support and optimize OMS capabilities including Sourcing, Inventory Visibility, Order Hub, and Orchestration.
• Analyze end-to-end order lifecycle transactions across OMS and connected applications.
• Lead solution design, evaluating configuration versus customization approaches.
• Partner with business stakeholders to gather requirements and translate them into scalable OMS solutions.
• Support development and QA teams by providing technical guidance and acceptance criteria.
• Analyze integration failures, data flows, payloads, and transaction exceptions to determine root causes.
• Design and support integrations between OMS, ERP, WMS, eCommerce, EDI, and supply chain platforms.
• Document architecture, business processes, system interfaces, and technical dependencies.
• Drive continuous platform improvement, scalability, performance optimization, and operational efficiency.
• Lead coordination between onshore and offshore teams to ensure successful delivery of OMS initiatives.

Skills

IBM Sterling OMS

Sourcing

Inventory Visibility

Order Orchestration

System Integrations

Cloud Experience

Stakeholder Communication

Technical Leadership

Job description

CSS seeks an OMS Support Architect with deep expertise in IBM Sterling OMS to lead architecture, implementation support, and platform optimization for a highly integrated order management ecosystem.

The role requires strong knowledge of sourcing, inventory visibility, order hub, and order orchestration, plus experience guiding onshore and offshore teams to deliver scalable OMS solutions in a complex enterprise environment.