Sterilizer Repair Technician

Jobtailor; Davenport (IA); On-site; USD 55,000 - 85,000; Full time

Job summary

Jobtailor in Davenport, IA is seeking a skilled field service technician to repair, maintain, and install industrial washing and sterilization equipment at customer sites.

You will travel frequently (60–90%), diagnose issues, perform preventive maintenance, and document service activities using CRM and service reporting software.

A high school diploma is required; experience with Getinge or Steris equipment is preferred; a valid driver's license and strong communication skills are essential.

Qualifications

• High school diploma or GED required; technical school training preferred.
• 1–3 years of field service or maintenance experience; or 3–5 years of hands-on experience.
• Minimum of 1 year experience in repair/maintenance of Getinge (CASTLE) and/or Steris (AMSCO) washing, sterilization, and surgical equipment.

Responsibilities

• Troubleshoot, repair, modify, and refurbish industrial washing, sterilization, and surgical equipment.
• Perform preventive and corrective maintenance on equipment from multiple manufacturers, including Getinge (CASTLE) and Steris (AMSCO).
• Service devices such as autoclaves, rack washers, tunnel washers, bottle fillers, bedding dispensers, blanket warmers, surgical lights, and surgical tables.
• Conduct installations and equipment modifications as required.
• Maintain accurate service documentation, reports, and inventory records.

Skills

Troubleshooting

Mechanical aptitude

Electrical systems

Plumbing systems

Strong communication

Problem solving

Time management

Education

High school diploma or GED

Technical school training in mechanical/electrical/electronic systems

Tools

CRM

Service reporting software

Windows-based software

Job description

• Troubleshoot, repair, modify, and refurbish industrial washing, sterilization, and surgical equipment and system components.
• Perform preventive and corrective maintenance on equipment from multiple manufacturers, including Getinge (CASTLE), Steris (AMSCO), Consolidated, Tuttnauer, and others.
• Service a range of devices, including autoclaves, rack washers, tunnel washers, bottle fillers, bedding dispensers, blanket warmers, surgical lights, and surgical tables.
• Conduct installations and equipment modifications as required.
• Maintain accurate service documentation, reports, and inventory records in accordance with company standards.
• Deliver an exceptional customer experience through proactive communication and dedication to resolving performance issues.
• Plan and manage service schedules to ensure timely response and completion of all assignments.
• Maintain professional, courteous communication with customers, contractors, and colleagues.
• Provide on-site training or demonstrations to customers on the proper use and maintenance of equipment.
• Identify and communicate opportunities for equipment upgrades, service contracts, or replacement solutions.
• Use company-provided technology (laptop, CRM, service reporting software) to complete and submit service call reports within 24 hours of completion.
• Manage personal tools, parts, and inventory efficiently to support field operations.
• Ensure compliance with company safety policies and all customer site protocols.

Requirements

• High school diploma or GED required; technical school training in mechanical, electrical, or electronic systems preferred.
• 1–3 years of directly related field service or technical maintenance experience; or 3–5 years of hands‑on experience.
• Minimum of 1 year experience in the repair and maintenance of Getinge (CASTLE) and/or Steris (AMSCO) washing, sterilization, and surgical equipment is required.
• Valid driver’s license and clean driving record required.
• Strong technical, troubleshooting, and mechanical aptitude.
• Working knowledge of electrical, plumbing, and mechanical systems.
• Excellent organization, communication, and problem‑solving skills.
• Proficiency with computers and Windows-based software applications.
• Ability to lift up to 50 lbs. and perform physical work (standing, bending, climbing).
• Willingness to travel frequently (60–90%) to customer sites, which may include hospitals, operating rooms, laboratories, research facilities, and universities up to 3 hours away.
• Flexibility to accommodate customer schedules and respond to emergency service calls as needed.