Installer

Steris Corporation; Fargo (ND); On-site; USD 52,000 - 78,000; Full time

Job summary

A leading medical equipment company seeks an Installation Technician in Fargo, ND. The role involves installation of STERIS products, collaboration with Project Managers, and ensuring customer satisfaction through thorough post-installation support. Candidates should have basic computer skills and ideally possess technical school training or relevant experience. A valid driver’s license is required, and an emphasis on maintaining professionalism while interacting with clients is essential.

Qualifications

• Minimum one or two years experience in a related field with technical training, or three to four years without training.
• Valid Driver's license required.
• Basic knowledge of personal computers required.

Responsibilities

• Collaborate with Installation Project Manager to schedule product installation.
• Verify rough-in dimensions and utilities prior to installation.
• Perform installation of STERIS products including uncrating and assembling.
• Provide daily email updates to keep all parties informed.
• Ensure customer satisfaction through post-installation activities.
• Test unit with live utilities and initiate a basic cycle to verify the installation work.
• Provide daily email updates to keep all parties informed and ensure timely in‑service, hand off to local technicians, and customer satisfaction.
• Ensure customer satisfaction through post‑installation activities including disposal of packing and shipping crates, wiping down equipment, and addressing any questions before leaving the site.
• Maintain tools; submit an annual inventory to the assigned manager; maintain an installation materials inventory in line with scheduled installation activity.
• Other duties as assigned.

Skills

Independent work capability

Basic computer knowledge

Education

Technical school training

Job description

Under the general direction of the Installation Project Manager, provide complete equipment installation in accordance with plans and specifications including scheduling, delivery, installation, check‑out, and final inspection of equipment.

Responsibilities

• Collaborate with Installation Project Manager to schedule product installation in coordination with equipment delivery, customer availability, and construction schedules.
• Prior to installation, verify rough‑in dimensions and utilities are adequate to meet equipment specifications. Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to installation site.
• Verify that equipment delivered to the customer matches the order. If the order does not match, contact Installation Project Manager for direction.
• Perform installation of STERIS products, including, but not limited to: uncrating; assembling; setting or lifting product into place; leveling; connecting utilities; and testing unit.
• Must be capable of independent work. Complete service documentation electronically.
• Test unit with live utilities and initiate a basic cycle to verify the integrity of the installation work performed.
• Provide daily email updates to keep all parties informed and ensure timely in‑service, hand off to local technicians, and customer satisfaction.
• Ensure Customer satisfaction through post‑installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site.
• Maintains courteous and professional demeanor when working with customers, contractors, management, and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
• Maintain tools. Submit an annual inventory to assigned manager.
• Maintain an installation materials inventory (consumable products) in line with scheduled installation activity.
• Other duties as assigned.

Qualifications

• Minimum of one or two years experience in a related or similar field of work with technical school training, or three to four years without advanced training.
• Valid Driver’s license required
• Basic knowledge of personal computers required

Preferred Qualifications

• Completion of mechanical, electrical, or electronic technical school training preferred.
• General knowledge of city, state, and federal mechanical and electrical codes desired.
• Ability to read and understand blueprints preferred.