Sterilization & Dispensary Operations Lead

University of the Pacific; San Francisco (CA); On-site; USD 86,000 - 102,000; Full time

Job summary

University of the Pacific in San Francisco's Dental Clinic Central Sterilization seeks an Operations Manager to lead sterilization processing and dispensing, oversee staff, inventory, and equipment, and ensure infection prevention compliance with accreditation standards.

The role supports clinical education, drives quality improvement, and partners with clinic leadership to optimize workflows, staffing, and resource management.

Qualifications

• Sterilization techniques and reprocessing workflows.
• Infection control protocols, standards and regulatory requirements.
• Advanced knowledge of dental instruments and equipment.
• Electronic instrument tracking systems and barcode technology.
• Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).

Responsibilities

• Lead sterilization/dispensing staff, including hiring, training, scheduling, and evaluations.
• Coordinate staffing coverage and ensure efficient clinic operations.
• Demonstrate exceptional customer service and service standards.
• Participate in Infection Control and Clinic Operations committees.
• Plan, monitor, and evaluate sterilization, dispensing, inventory, and instrument tracking.
• Ensure compliance with infection prevention, regulatory standards, and accreditation.
• Oversee decontamination, disinfection, packaging, sterilization, and inventory control.
• Develop and monitor QA, competency validation, and improvement programs.
• Maintain staffing levels, ongoing education, and professional development.

Skills

Sterilization techniques

Infection control protocols

Dental instruments knowledge

Electronic instrument tracking systems

Microsoft 365 applications

Education

High school diploma

Sterilization certification/license (HSPA/CBSPD)

Central Sterilization Management certification (within 12 months)

Tools

Barcode technology

Instrument tracking systems

Microsoft 365

Job description

University of the Pacific in San Francisco's Dental Clinic Central Sterilization seeks an Operations Manager to lead sterilization processing and dispensing, oversee staff, inventory, and equipment, and ensure infection prevention compliance with accreditation standards.

The role supports clinical education, drives quality improvement, and partners with clinic leadership to optimize workflows, staffing, and resource management.