Steakhouse Host: Premier Guest Experience & Seating

Infor; Temecula (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Pechanga Resort Casino’s Great Oak Steakhouse is seeking a Front of House Host to warmly greet guests, seat parties, and manage the dining room flow. The role emphasizes a welcoming persona and accurate handling of reservations and guest interaction from arrival to seating.

Successful candidates will have a high school diploma or equivalent, at least 1 year of experience, and fluent English with strong interpersonal skills. Availability on weekends and holidays is required.

Qualifications

• High school education or equivalent with at least one year of experience or equivalent combination.
• Ability to read and interpret safety rules, operating instructions and manuals.
• Must be able to obtain and maintain a Class A gaming license.

Responsibilities

• Check reservation books, call reservations and confirm, and take reservations accurately.
• Greet every guest upon arrival or on the phone with a smile and professional greeting.
• Assign guests seating in accordance with table and stations rotation.
• Control waitlist and reservations sheets for each shift.
• Walk guests to table, pull chairs for ladies, hand out menus, and wish guests a pleasurable dining experience.
• Process guest charges including credit cards, room charges, comps, discounts, and cash payments.
• Count and verify all cash exchanges to outlet servers and guests.
• Reconcile and complete all required daily reports.
• Make change or exchanges for internal guests.
• Assist in the preparation of daily bank deposits.
• Other duties as assigned.

Skills

10-Key Calculator

Interpersonal skills

Multi-task

Fluent English

Professional demeanor

Customer service

Attendance reliability

Cash handling

Education

High school education or equivalent

At least 1 year experience or equivalent

Tools

Cash registers

POS terminal

Credit card machines

Job description

Pechanga Resort Casino’s Great Oak Steakhouse is seeking a Front of House Host to warmly greet guests, seat parties, and manage the dining room flow. The role emphasizes a welcoming persona and accurate handling of reservations and guest interaction from arrival to seating.

Successful candidates will have a high school diploma or equivalent, at least 1 year of experience, and fluent English with strong interpersonal skills. Availability on weekends and holidays is required.