Station Trainer

Menzies Aviation; Bangor, Northern (ME, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Menzies Aviation in Bangor, ME, seeks an experienced supervisor to lead daily operations at the station. You will oversee scheduling, staffing, budgeted hours, and overtime control, while upholding SMS and safety plans. Strong leadership and communication with airlines and staff are essential.

Responsibilities include training personnel, enforcing company policies, maintaining quality and safety, and fostering positive employee relations in a dynamic airport environment.

Qualifications

• 1 year or more of Supervisory experience preferred.
• Operations or Airline experience preferred.
• Flexibility, multitasking and experience working in a changing environment.

Responsibilities

• Manage day-to-day operations within the primary area of responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation.
• Ensure implementation of the Safety Management System (SMS)
• Implement safety plan for station
• Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary
• Perform all duties of subordinate employees when necessary
• Actively participate in the Safety Management System (SMS)
• Train/retrain all personnel in airline procedures, safety procedures, and company policies
• Maintain good employee relations. Handle employee problems in an efficient and effective manner
• Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public
• Adhere to company policies and procedures and participate in achievement of company objectives
• Monitor employee activity and makes adjustments as needed
• Handle Off Schedule Operations when Manager is not available
• Perform other duties as requested

Skills

Leadership

Supervisory experience

Aviation knowledge

Problem solving

Communication

Job description

• Previous airport and/or customer service experience preferred.
• Must be 18 years of age or older.
• Must have a reliable telephone and transportation number.

JOB SPECIFICATIONS:

• Manage the day-to-day operations within the primary area of responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation.
• Ensure implementation of the Safety Management System (SMS)
• Implement safety plan for station
• Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and/or preventative actions where necessary
• Perform all duties of subordinate employees when necessary.
• Actively participate in the Safety Management System (SMS)
• Train/retrain all personnel in airline procedures, safety procedures, and company policies.
• Maintain good employee relations. Handle employee problems in an efficient and effective manner.
• Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public.
• Adhere to company policies and procedures and participate in achievement of company objectives.
• Monitor employee activity and makes adjustments as needed.
• Handle Off Schedule Operations when Manager is not available.
• Perform other duties as requested.

REQUIREMENTS:

• Motivated leaders who are willing to roll-up their sleeves and work alongside the employees
• 1 year or more of Supervisory experience preferred.
• Operations or Airline experience preferred.
• Flexibility, multitasking and experience working in a changing environment

Team Player

Works well as a member of a group

Leader

Inspires teammates to follow them

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

Devoted to a task or purpose with loyalty or integrity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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