Station Operator

American Water Co.; Short Hills (NJ); On-site; USD 52,000 - 76,000; Full time

Job summary

American Water Co. is seeking a Station Operator - Level 1 in New Jersey to operate water treatment facilities, monitor processes, and support safe, reliable water delivery.

You will work with control systems, perform maintenance tasks, and contribute to compliance with safety and regulatory requirements. The role requires enrollment in a New Jersey water/wastewater program within 60 days and progression to T-1 and W-1 licenses within 3.5 years, plus annual Emergency Response and OSHA medical

Qualifications

• Must enroll in a New Jersey State approved Introduction to Water/Wastewater Operations training within 60 days.
• Must attain and maintain a T-1 and W-1 License within 3.5 years of hire.
• Must pass an initial and annual Emergency Response and OSHA medical assessment.

Responsibilities

• Operate water treatment facilities and appurtenances to ensure safe, reliable water production and delivery.
• Review and adjust hydraulic and chemical processes to meet water quality standards.
• Operate and adjust computer/automated control systems to maintain facility integrity and delivery requirements.
• Prioritize and coordinate tasks for safe and reliable operation of water systems.
• Respond to inquiries professionally and resolve customer and company issues to maintain service quality.
• Perform repairs and maintenance on equipment and facilities, including pumps, piping, lubrication, and testing equipment.
• Maintain facility appearance and accurate records and reports.
• Receive and handle chemicals per safety standards; collect water samples and conduct tests to ensure water quality.

Skills

Water treatment knowledge

Safety compliance

Emergency response readiness

Education

NJ water/wastewater training enrollment

T-1 and W-1 licenses within 3.5 years

Job description

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

The Station Operator - Level 1 may be assigned to perform any responsibility that lies within the capability of the employee based on experience, knowledge, qualifications, and training.

Key Accountabilities

Station Operator - Level 1 responsibilities may include, but are not limited to:

• Operate the water treatment facilities and related appurtenances including, but not limited to, chemical feed equipment, pumps, valves, purification units, and standby generation and residual processing equipment to insure the safe, reliable production and delivery of the highest quality water
• Review, monitor, and adjust hydraulic and chemical processes to achieve and maintain established water quality standards and system delivery requirements.
• Operate and adjust computer/automated control systems to insure the integrity of water treatment facilities, transmission and distribution systems, remote hydraulic and chemical systems and maintain established water quality standards and system delivery requirements.
• Prioritize and coordinate tasks and/or activities required for the efficient, safe, and reliable operation of water systems and related appurtenances.
• Respond to inquires accurately and professionally, and when necessary involve the appropriate individuals to resolve customer and company-related issues and to achieve the highest level of customer service in all areas of assigned responsibility.
• Perform and/or assist with repairs to, and maintenance of, equipment and facilities, such as, but not limited to, chemical pump cleaning, piping repairs and modifications, cleaning and painting of equipment and structures, machinery lubrication, pump adjustments, equipment analysis and data collection, vibration, temperature and electrical readings and analytical water testing equipment
• Maintain the appearance of facilities and grounds in accord with Company standards.
• Prepare and maintain accurate facilities and systems records and reports.
• Receive chemicals and materials in accordance with established company, state and/or federal safety standards and/or practices Collect water samples in accord with established water quality procedures Perform water treatment tests and evaluate water samples to ensure process water quality is within established parameters and adjust treatment processes to insure the integrity of the water supply.

Knowledge/Skills

• The Station Operator - Level 1 must possess a working knowledge of the treatment facility and the distribution system network, including, but not limited to, gradients, capacities, interconnections, mapping, service territory and facility locations as well as a thorough understanding of water treatment processes at all facility locations, including, chemical feeds, such as disinfection and corrosion control to ensure the safe, reliable, and efficient operation of the production facilities and related appurtenances.
• The individual must possess a working knowledge of Company policies, procedures, and safety practices, as well as state and federal regulations applicable to area of responsibility including, but not limited to, TCPA, DPCC and OSHA. The Station Operator - Level 1 will be required to become an EHS Operator and a certified Emergency Responder Technician.
• The Station Operator - Level 1 must be capable of operating equipment necessary for the completion of assignments.
• The Station Operator - Level 1 candidate will have 60 days to enroll in a New Jersey State approved Introduction to Water/Wastewater Operations training course. The Station Operator - Level 1 candidate must attain and maintain a T-1 and W-1 License in accord with the educational and operational criteria established by the State of New Jersey within 3.5 years from date of hire and will also be required to pass a qualification assessment developed by the Company, prior to the expiration of the 180 day trial period. Failure to attain and maintain licenses in the time frames outlined above, and achieve the skills required will result in the individual’s loss of the Station Operator - Level 1 position and return to the previous Company classification or, if none, termination of employment
• The individual will also be required to pass an initial and annual Emergency Response and OSHA medical assessment and must be able to perform the essential functions and meet the physical requirements for Station Operator - Level 1.

Other

• Station Operator - Level 1 will be required to become an EHS Operator and a certified Emergency Responder Technician. The Station Operator - Level 1 candidate must attain and maintain a T-1 and W-1 License in accord with the educational and operational criteria established by the State of New Jersey within 3.5 years from date of hire and will also be required to pass a qualification assessment developed by the Company, prior to the expiration of the 180 day trial period.

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they arean individual with a disability, protected veteran or other status protected by federal, state, and local laws.