Station Operations Coordinator

Piedmont Airlines; Charlotte, Northern (NC, KY); Hybrid; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on the American Airlines

Medical and dental

Job summary

Piedmont Airlines in Charlotte, NC seeks a Station Operations Coordinator in Ground Handling to allocate daily staffing to flights and flight-related tasks, using staffing programs and reporting. Reports to Station Management.

Ideal candidate has strong decision-making, proficiency in Microsoft Office, and familiarity with airline operations. Will work varied shifts, weekends, nights, and holidays; requires ability to adapt to operational changes.

Qualifications

• Experience in airline staffing or customer service is preferred.
• Proficiency with Microsoft Office Suite is expected.
• Familiarity with GS RealTime, Prime, GET, RNV, Sabre is a plus.

Responsibilities

• Allocate daily staffing to flights and flight-related tasks.
• Produce reports using staffing programs and other resources.
• Coordinate with multiple departments to ensure safe, on-time operations.

Skills

Resource allocation

Decision making

Microsoft Office

Communication

Tools

GS RealTime

Prime

GET

RNV

Sabre

Job description

## Station Operations CoordinatorApply: Charlotte, NC: Full time: Posted Today: End Date: October 22, 2026 (13 days left to apply): R1014390*We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.*At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Station Operations Coordinator in our Ground Handling Department. The primary responsibility of the position is to allocate the daily staffing to flights and flight-related tasks. The Station Operations Coordinator also utilizes staffing programs and other resources to identify needs for day-of operational requirements and provide various reports. The successful candidate will have strong decision-making skills and be familiar with Microsoft Office Suite. This position will report to the Station Management.**Essential Duties:*** Drive operational excellence in a safety-conscious environment* Effectively allocate resources and provide appropriate support to enable team members to deliver on operational goals* Allocate resources in accordance with Collective Bargaining Agreements and local policies* Utilize staffing programs and other resources (i.e. Prime, GET, RNV, Sabre) to identify needs for day-of operations and provide required reports* Understand the corporate culture, policies, and goals while taking measures to implement these into daily work routines* Administrative duties, including daily/weekly/monthly reports* Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems* Conduct other station coordination duties and responsibilities as required**Job Qualifications and Competencies:*** Ability to bring out the best performance in the workforce through proactive employee engagement* Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems* Ability to monitor and assess performance of self, team members, and the operation to make improvements or take corrective action* Ability to work well with all levels of management and frontline staff* Strong decision-making skills* Ability to work independently, set and meet own deadlines* Ability to prioritize and execute with a sense of urgency* Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation* Familiarity with Microsoft Office Suite**Preferred Qualifications:*** Previous experience in airline customer service or staffing allocation* Previous experience with GS RealTime* Working knowledge of Air Operations Area (AOA)* Working knowledge of company policies and automation applications**Work Environment:*** Use of computers, telephones, radios, and other office equipment* Airport ramp environment, subject to varied weather conditions and elevated noise levels* All shifts including weekends, nights, holidays and/or irregular shifts**Physical Requirements:*** Occasional lifting up to 25lbsThe above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed.*Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of High School or GED completion. Minimum 18 years of age.*Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network. Medical and dental available.**Starting Rate:**$18.19/Hourly