Station Manager - ATL

SkyHop Global LLC; Atlanta (GA); Presencial; USD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Manager Bonus

Career Development

Health Benefits

401(k)

401(k) matching

Paid Time Off

National Leader

Impactful Work

Descripción de la vacante

SkyHop Global LLC in Atlanta is seeking a Station Leader to oversee operations and lead a team delivering airline ground transportation. You will advocate for the local team and drive safety, reliability, and exceptional client satisfaction.

You will manage 50–75 drivers, ensure on-time routes, plan scheduling and KPI tracking, supervise customer relations with airline crew, and uphold a "Safety First" culture in a 24/7/365 operation.

Formación

• Intermediate computer and mobile technology skills.
• Proven track record of success in leadership and building a team.
• Strong communication skills, both verbal and written.
• Minimum of 4+ years management experience.
• Proven safety management and safety culture contributions.
• Training/coaching background preferred.
• Ability to lift 75 lbs multiple times a day and work outdoors.
• Valid driver’s license; may require special permits.
• Willing to work a flexible schedule; 24/7/365 operation.

Responsabilidades

• Lead and motivate a team of over 50-75 drivers ensuring safety, efficiency and timely operations.
• Ensure routes run on time and check in with drivers for support.
• Scheduling and operational planning including KPI, budget and talent management.
• Lead customer relations with airline crew to achieve high service levels.
• Safety management and enforcing a safety-first culture.
• Communicate issues and data to Headquarters and dispatch for resolution.
• Ensure daily Pre-Trip and Post-Trip inspections on vehicles.
• Develop drivers into accountable professionals who meet company standards.
• Support a 24/7/365 operation with flexible scheduling.

Conocimientos

Tech literacy

Leadership

Communication

Management experience

Safety management

Training/coaching

Physical capability

Driver’s license

Descripción del empleo

Description

SkyHop Global is recognized as the national leader in airline crew ground transportation and named to the Inc. 5000 list. Headquartered in Fort Lauderdale and with offices in most major hub cities.

Our core belief is we must provide the safety and reliability we would provide to our own family. And just like in a family, we believe in communication. That’s why we created game-changing technology to manage our business and mobile apps for our flight crew customers to communicate with our drivers at the touch of a finger. SkyHop Global provides exceptional solutions to our business partners on a daily basis.

The Station Leader will be responsible for the operation in support of company goals and objectives with the ability to advocate for the local team. Responsible for directing and leading a team engaged in the Station’s delivery of Airline Ground Transportation Services. Station Leader will ensure the acquisition and development of a team of fully accountable professionals focused on Safety, Raving Fan service and exceeding client expectations!

Typical Day:

(including but not limited to):

• Lead and motivate a team of over 50 -75 drivers ensuring safe, efficient and timely operations at all times.
• Ensure that all routes are running on time and frequently check in with Drivers to see if assistance is needed
• Scheduling and operational planning including a basic understanding of KPI's, budget planning and talent management;
• Lead Customer relations with our Airline Crew that result in the achievement of “Raving Fan” service levels and exceeding client expectations;
• Safety management; Ensure that a personal commitment to safety is exhibited in the execution of all policies and tasks by all team members – enforce “Safety First”;
• Communicate issues and provide data to Headquarters and dispatch for timely resolution
• Ensure that a Pre-Trip and Post-Trip Inspection on vehicles is done daily
• Ensure proper acquisition and development of a team of drivers that are fully accountable professionals focused on “Raving fan Service” who exceed client expectations and meet company standards

The Ideal Candidate:

An inspirational leader!

• Intermediate computer and mobile technology skills
• Proven track record of success in leadership in building a team. A driver advocate!
• Strong communication skills both verbal and written
• Minimum of 4+years management experience
• Proven track record of safety management and contributing to maintenance of a safety culture.
• Training/ coaching background. Preferred.
• Ability to lift 75 lbs multiple times a day; be able to work outdoors in heat and cold,
• Have a valid driver’s license and be approved by the Company’s insurance carrier; may be required to obtain special city/airport permits.
• Willing to work a flexible schedule that may require occasional weekend and/or evening work; We are a 24/7/365 Operation

What we Offer:

• Competitive Salary
• Manager Bonus
• Career Develop Opportunities
• Health Benefits (Medical, Health, Vision, Supplemental Benefits)
• 401(k)
• 401(k) matching
• Paid Time Off
• A Business where YOU can have a REAL impact
• Opportunity to work with a National Leader in airline Ground transportation!

Skyhop Global is a Drug-Free Workplace