Station Manager

Atlas Air; Baltimore (MD); On-site; USD 65,000 - 105,000; Full time

Job summary

Atlas Air Worldwide is seeking a Station Operations Manager to oversee aircraft movements, terminal activity, and ramp handling while ensuring safety and regulatory compliance across multiple airport locations. You will manage vendor performance, train teams, and optimize turnaround efficiency.

The role requires strong leadership, effective communication with customers and authorities, and the ability to maintain cost-efficient operations under constrained environments.

Qualifications

• Experience coordinating ground operations and ensuring safety compliance.
• Ability to manage multiple vendors and customer requirements.
• Strong communication with internal teams and external authorities.

Responsibilities

• Maintain and improve overall station operations to support all business units.
• Ensure safety regulations and requirements for station, aircraft, facilities and personnel.
• Oversee terminal operations, aircraft movement, and cargo handling per policies and regulations.
• Interact with customers and vendors to ensure proper training and contacts for issues.
• Monitor station contracts and service level agreements with vendors.
• Meet with customers and vendors regularly to discuss issues and scope and resolve problems.

Skills

Regulatory compliance

Ground operations

Vendor management

Safety oversight

Tools

Flight Close Out Tool

Job description

Join Atlas Air Worldwide. Move the World with Us!

At Atlas Air Worldwide, we're not just an airline, we're a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we're built on a foundation of safety, service excellence, integrity, innovation, teamwork, and responsibility. With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we're driven by purpose.

If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here.

Position Summary:

Serves the company by managing the station and ongoing operations to ensure all aircraft movements, terminal activity, ramp handling, loading/unloading of aircraft and cargo handling meet all company and governmental requirements and safety regulations. Provide high level of superior service to all customers of all business units while keeping costs of the station operation to a minimum. The role will oversee vendor operations and performance across various locations throughout the airport in constrained environments, while managing a large contingency of core strategic customers located at the port.

Values and Behavioral Standards:

To ensure the effective communication and application of company values and behavioral standards, as stated in our company "Code of Conduct" policy, and to respond appropriately in the event of any known departure.

Major Job Accountabilities:

• Responsible for maintaining, supporting and improving the overall station operation to support all business units of the company.
• Responsible for station compliance of all safety regulations and requirements pertaining to the station, aircraft, facilities, equipment and personnel.
• Responsible for achieving all ground operations and corporate goals as related to performance, safety, service, and regulatory compliance. Ensures all employees and vendors are aware of station and corporate goals and expectations.
• Manages the Cargo terminal's ongoing operations to ensure that terminal, aircraft movement, loading/unloading of aircraft and cargo handling meet all company and governmental policies and regulations and that customers receive quality service.
• Interacts with all customers and vendors to ensure proper training in company requirements and procedures. Ensures customers and vendors know whom to contact if they have problems.
• Monitors all station contracts to ensure all vendors are complying with all contract provisions and service level agreements.
• Meets with customers and vendors on a regular basis to discuss potential problem areas and the entire scope of the company. Resolves all problems arising from vendors, crews, hotels, catering, maintenance, fuelers, ground handlers, or customers.
• Keeps management informed of any operational issues that may affect/impact operational performance.
• Monitors and evaluates work performance of all company employees assigned to the station.
• Ensure the use of company digital tools to accurately record all turnaround information.
• Ensure the Flight Close Out Tool or alternate system is updated daily.
• Comply with all regulatory, safety, and security procedures as applicable to a Ground Security Coordinator (GSC), and as required by the TSA, US CBP, FAA, and other civil aviation authorities.
• Interfaces with local airport authorities to ensure company compliance with