Staten Island Branch Manager — Growth & Service Leader

JPMorganChase; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

JPMorganChase in New York seeks a Branch Manager to lead a Chase branch, delivering attentive, welcoming service and driving deposits and investments growth. You’ll manage operations, coach a team, and represent the brand with hospitality and technology-enabled solutions.

The role emphasizes leadership, risk management, and community engagement, with training through the Branch Manager Program and weekend/evening hours as needed.

Qualifications

• Passion for creating exceptional experiences and a culture that values clients and team members.
• Proven leadership with a track record of coaching employees to achieve results.
• Strong multitasking skills with the ability to manage competing branch priorities.
• Decision-making skills to navigate fast-paced environments while maintaining controls.
• Experience building a strong risk and control environment and adherence to policies.
• Ability to influence, educate, and connect teams, partners, and clients with technology.
• 2+ years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Be a motivating force for the branch team by sharing a clear vision and embodying our company's culture and values of Service, Heart, Curiosity, Courage, and Excellence.
• Deliver on the goals of the branch by leveraging the Branch Scorecard to identify strategies to successfully grow deposits and investments.
• Prioritize understanding and meeting the needs of our clients to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and celebrating successes to boost morale and motivation.
• Encourage ongoing learning and development within the team to keep skills sharp and stay ahead in the industry.
• Forge meaningful relationships with local businesses to strengthen our branch presence and actively engage with the community.
• Ensure a strong risk and control environment by using sound judgment, acting with integrity, and protecting our company and clients, following policies and procedures.

Skills

Leadership

Coaching

Multitasking

Decision making

Risk & controls

Technology adoption

Client-focused

Branch banking

Education

High school degree

College degree

Job description

JPMorganChase in New York seeks a Branch Manager to lead a Chase branch, delivering attentive, welcoming service and driving deposits and investments growth. You’ll manage operations, coach a team, and represent the brand with hospitality and technology-enabled solutions.

The role emphasizes leadership, risk management, and community engagement, with training through the Branch Manager Program and weekend/evening hours as needed.