State Warehouse Operations Director

Socket.dev; Austin (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

Twin Liquors, LP is seeking an experienced State Warehouse Operations Director to lead and optimize five Texas warehouse facilities. You will drive statewide strategy, standardize processes, and ensure safety and high-performance execution across distribution and fulfillment.

You will manage KPI-driven performance, mentor five Warehouse Managers, and partner with on-premise and retail teams to align service levels with customer expectations. Travel across Texas is required.

Qualifications

• 8–10+ years of warehouse or distribution operations experience.
• Proven multi-site leadership at state/regional level.
• Strong B2B order fulfillment expertise.
• Ability to manage KPIs, productivity standards, and labor efficiency.
• Experience leading and developing warehouse management teams.
• Knowledge of inventory management, shipping logistics, and distribution workflows.
• Excellent leadership, communication, and cross-functional collaboration.
• Ability to travel regularly across Texas.

Responsibilities

• Lead operations across five Texas warehouse facilities.
• Establish statewide strategy and standardized processes with safety and compliance.
• Own key KPIs: picking productivity, order accuracy, on-time shipping, labor efficiency, cost per order.
• Directly manage and mentor five Warehouse Managers statewide.
• Collaborate with State On-Premise Director and sales teams to align with service levels.
• Drive Lean/Six Sigma initiatives and continuous improvement across facilities.
• Champion WMS optimization, automation, and AI-driven planning; partner with IT/ops teams.

Skills

Multi-Site Leadership

KPI Management

Process Standardization

Warehouse Tech & Automation

Team Development

Customer Service Focus

Operational Acumen

Tools

WMS

Inventory Systems

Job description

Description

Twin Liquors, LP is seeking an experienced and results-driven State Warehouse Operations Director to lead and optimize alcohol beverage warehouse operations across the state of Texas. This leadership role is responsible for overseeing operations for five (5) warehouses, driving statewide strategy, standardizing best practices, and ensuring high-performance execution across all distribution and fulfillment activities.

The ideal candidate will bring deep expertise in B2B order fulfillment, warehouse productivity management, continuous improvement, and modern supply chain technologies, including automation and AI-driven operational enhancements.

This position plays a critical role in supporting Twin Liquors’ retail and on-premise business through exceptional service levels, accuracy, and operational excellence.

Requirements

Statewide Warehouse Operations Leadership

• Lead all warehouse and distribution operations across five Texas warehouse facilities.
• Establish and execute a statewide warehouse operations strategy aligned with company growth, service, and cost objectives.
• Ensure consistent operational performance, compliance, and safety standards across all sites.

Standardization & Best Practices

• Develop and implement standardized warehouse processes, operating procedures, and best practices across all facilities.
• Drive operational consistency in picking, packing, shipping, receiving, and inventory workflows.
• Identify opportunities for network-wide improvements and scalability.

Performance Management & KPI Accountability

• Own and manage key warehouse performance metrics, including but not limited to:
  • Lines pulled / picking productivity
  • Order pick correctness and accuracy
  • Missed or shorted orders
  • On-time shipping performance
  • Overtime utilization and labor efficiency
  • Warehouse throughput and cost per order
• Establish reporting cadence, dashboards, and accountability structures for continuous KPI improvement.

Warehouse Leadership & Team Development

• Directly manage and mentor five Warehouse Managers, ensuring strong leadership and operational execution at each facility.
• Support hiring, training, performance development, and succession planning for warehouse teams statewide.
• Foster a culture of accountability, safety, teamwork, and continuous improvement.

Cross-Functional Collaboration & Service Excellence

• Partner closely with the State On-Premise Director and on-premise sales teams to align warehouse operations with customer service level expectations.
• Collaborate on service standards, delivery execution, and resolution of operational pain points impacting key accounts.
• Ensure warehouse operations effectively support both retail and on-premise growth strategies.

Continuous Improvement & Operational Excellence

• Lead continuous improvement initiatives using Lean, Six Sigma, or other structured methodologies.
• Identify bottlenecks, process inefficiencies, and service gaps, implementing solutions that improve speed, accuracy, and cost effectiveness.
• Drive innovation in warehouse layout, workflow design, and labor planning.

Technology, Automation & AI Integration

• Champion the adoption of new technologies and AI-driven tools to enhance warehouse operations, such as:
  • Warehouse Management Systems (WMS) optimization
  • Automation and robotics opportunities
  • Predictive labor planning and demand forecasting
  • AI-enabled accuracy and quality control tools
• Partner with internal IT and operations teams to modernize fulfillment capabilities.

Required Qualifications

• Minimum 8-10 years of warehouse or distribution operations experience, preferably in alcohol beverage, consumer goods, or high-volume fulfillment environments.
• Proven experience leading multi-site warehouse operations at a state or regional level.
• Strong B2B order fulfillment expertise, including service level execution for business customers.
• Demonstrated ability to manage operational KPIs, productivity standards, and labor efficiency.
• Experience leading and developing warehouse management teams.
• Strong knowledge of inventory management, shipping logistics, and distribution workflows.
• Excellent leadership, communication, and cross-functional collaboration skills.
• Ability to travel regularly across Texas warehouse locations.

Preferred Qualifications

• Experience in beverage alcohol distribution, regulated environments, or high-compliance industries.
• Familiarity with advanced warehouse automation and AI-driven supply chain solutions.
• Background in Lean, Six Sigma, or continuous improvement programs.
• Experience scaling warehouse operations to support rapid business growth.

Core Competencies

• Multi-Site Operations Leadership
• KPI & Performance Execution
• Process Standardization & Continuous Improvement
• Warehouse Technology & Automation Innovation
• Team Development & Culture Building
• Customer-Focused Service Level Management
• Strong Business & Operational Acumen

Why Twin Liquors?

Twin Liquors, LP is a leader in Texas beverage alcohol retail and distribution, known for operational excellence and customer-first service. This is a unique opportunity to shape the future of statewide warehouse operations, drive modernization, and directly support one of the strongest beverage businesses in the region.