State Prog Admin Coordinator- Information Technology Solutions Manager

State of Minnesota; Saint Paul (MN); Presencial; USD 110.000 - 140.000; Jornada completa

Descripción de la vacante

The Minnesota Public Utilities Commission (PUC) seeks an Information Technology Solutions Manager to lead agency-wide technology initiatives, assess needs, and serve as the primary link between technical teams and executive leadership, guiding complex IT projects across the organization.

You will oversee day-to-day IT operations, coordinate with MNIT@PUC, staff, and program teams, manage releases and changes, develop policies, and ensure technology aligns with strategic priorities.

Formación

• Four (4) years of professional work experience in identifying business or technical requirements, evaluating technology solutions, coordinating with vendors or IT staff, and supporting purchasing processes.
• Coordinating communication and training related to technology systems.
• Supporting daily IT operations including developing internal policies, procedures, technical information, or user guidance.

Responsabilidades

• Assessing agency-wide technology needs and coordinating solutions, acting as the primary communication link between technical teams and executive leadership.
• Overseeing day-to-day technology operations and agency-wide technology initiatives and projects in partnership with agency leadership, program staff, and MNIT from end-to-end, including timelines, resource allocation, and milestone tracking.
• Serving as the primary liaison with MNIT@PUC on technology planning, implementation, enterprise services, and technology-related changes.
• Primary agency point of contact for directing staff to solutions on technological issues.
• Supporting technology planning and governance to ensure technology solutions align with agency business needs and strategic priorities.
• Coordinating software releases, system implementations, technology changes, and other technology-related activities.
• Developing and maintaining IT policies, procedures, business processes, and technical documentation.
• Coordinate technology-related communication, training, and change-management activities.
• Support technology procurement, budgeting, and vendor-related activities as needed.

Conocimientos

Stakeholder communication

Project coordination

Leadership

Policy development

Vendor coordination

Technical writing

Educación

Bachelor’s degree in information technology or computer science

Master’s degree in information technology or computer science

Doctorate degree in information technology or relevant field

Associate’s degree in information technology or relevant field

Herramientas

null

Descripción del empleo

Job Summary

The Minnesota Public Utilities Commission (PUC) is looking for an Information Technology Solutions Manager. Duties will include:

• Assessing agency-wide technology needs and coordinating solutions, acting as the primary communication link between technical teams and executive leadership.

• Overseeing day-to-day technology operations and agency-wide technology initiatives and projects in partnership with agency leadership, program staff, and MNIT from end-to-end, including timelines, resource allocation, and milestone tracking

• Serving as the primary liaison with MNIT@PUC on technology planning, implementation, enterprise services, and technology-related changes.

• Primary agency point of contact for directing staff to solutions on technological issues.

• Supporting technology planning and governance to ensure technology solutions align with agency business needs and strategic priorities.

• Coordinating software releases, system implementations, technology changes, and other technology-related activities.

• Developing and maintaining IT policies, procedures, business processes, and technical documentation.

• Coordinate technology-related communication, training, and change-management activities.

• Support technology procurement, budgeting, and vendor-related activities as needed.

_Please Note: This career opportunity is based at the PUC officesin St. Paul, MN and is not available for full-time remote work. Candidates must be available to appear for briefings and hearings in St. Paul, MN. This position will be required to work onsite or in-person for at least 50% of scheduled workdays each month (including travel and off-site meeting_s).

The Minnesota Public Utilities Commission is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. The Minnesota Public Utilities Commission does not participate in E-Verify.

Qualifications

Minimum Qualifications

Four (4) years of professional work experience in the following areas:

• Identifying business or technical requirements/needs, evaluating technology solutions, coordinating with vendors or IT staff, and supporting purchasing processes.

• Coordinating communication and training related to technology systems.

• Supporting daily IT operations including developing internal policies, procedures, technical information, or user guidance.

Minimum qualifications to be assessed at interview:

• Ability to communicate effectively, both orally and in writing and present complex technical information clearly to technical and non-technical audiences, including senior staff, Commissioners and Stakeholders and lead meetings on complex subjects.

• Experience organizing, leading, and maintaining multiple projects simultaneously, working independently and effectively under pressure and providing strategic leadership and alignment to assess agency needs and translate them into functional solutions.

• Ability to establish and maintain effective working relationships with agency leadership, staff, IT professionals, vendors, and other stakeholders, including demonstrated interpersonal skills in communication, collaboration, mediation, persuasion, negotiation, conflict resolution, and problem-solving.

• Ability to work in a collaborative manner to accomplish the legislative and policy goals and objectives of the Commission.

*Doctorate degree in information technology, computer science or relevant field may substitute for two years of experience.

*Master’s degree in information technology, computer science or relevant field may substitute for 18 months of experience.

*Bachelor’s degree in information technology, computer science or relevant field may substitute for one year of experience.

*Associate’s degree in information technology, computer science or relevant field may substitute for may substitute for six months of experience.