IT Solutions Manager - Policy & Enterprise Tech Leadership

State of Minnesota; Saint Paul (MN); On-site; USD 110,000 - 140,000; Full time

Job summary

The Minnesota Public Utilities Commission (PUC) seeks an Information Technology Solutions Manager to lead agency-wide technology initiatives, assess needs, and serve as the primary link between technical teams and executive leadership, guiding complex IT projects across the organization.

You will oversee day-to-day IT operations, coordinate with MNIT@PUC, staff, and program teams, manage releases and changes, develop policies, and ensure technology aligns with strategic priorities.

Qualifications

• Four (4) years of professional work experience in identifying business or technical requirements, evaluating technology solutions, coordinating with vendors or IT staff, and supporting purchasing processes.
• Coordinating communication and training related to technology systems.
• Supporting daily IT operations including developing internal policies, procedures, technical information, or user guidance.

Responsibilities

• Assessing agency-wide technology needs and coordinating solutions, acting as the primary communication link between technical teams and executive leadership.
• Overseeing day-to-day technology operations and agency-wide technology initiatives and projects in partnership with agency leadership, program staff, and MNIT from end-to-end, including timelines, resource allocation, and milestone tracking.
• Serving as the primary liaison with MNIT@PUC on technology planning, implementation, enterprise services, and technology-related changes.
• Primary agency point of contact for directing staff to solutions on technological issues.
• Supporting technology planning and governance to ensure technology solutions align with agency business needs and strategic priorities.
• Coordinating software releases, system implementations, technology changes, and other technology-related activities.
• Developing and maintaining IT policies, procedures, business processes, and technical documentation.
• Coordinate technology-related communication, training, and change-management activities.
• Support technology procurement, budgeting, and vendor-related activities as needed.

Skills

Stakeholder communication

Project coordination

Leadership

Policy development

Vendor coordination

Technical writing

Education

Bachelor’s degree in information technology or computer science

Master’s degree in information technology or computer science

Doctorate degree in information technology or relevant field

Associate’s degree in information technology or relevant field

Tools

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Job description

The Minnesota Public Utilities Commission (PUC) seeks an Information Technology Solutions Manager to lead agency-wide technology initiatives, assess needs, and serve as the primary link between technical teams and executive leadership, guiding complex IT projects across the organization.

You will oversee day-to-day IT operations, coordinate with MNIT@PUC, staff, and program teams, manage releases and changes, develop policies, and ensure technology aligns with strategic priorities.