State Parks - Caledon State Park - Contact Ranger - Open Until Filled

Virginia State Parks; Virginia; On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Free parking and admission

Overnight stay discounts

Free camping

Job summary

Virginia Department of Conservation and Recreation (DCR) seeks a part-time Contact Ranger at Caledon State Park. The role is the first point of contact for visitors, delivering accurate park information and directing guests to points of interest.

Responsibilities include handling parking fees, answering questions about interpretive programs, and selling merchandise. Hours are 3–4 days per week, including weekends, with year-round part-time status.

Qualifications

• Provide high-quality customer service to park visitors.
• Operate a computer and cash register with accuracy.
• Reconcile daily register transactions and cash receipts.
• Must be willing to work weekends and holidays.

Responsibilities

• Greet visitors and provide information about park amenities and programs.
• Process parking fees and other park-related charges.
• Maintain a well-stocked office/visitor station.
• Sell merchandise and manage the sales area.
• Work primarily in the Visitor Center, assist with events as needed.
• Perform other office duties as assigned.

Skills

Customer service

Cash handling

Computer skills

Reconcile cash register

Tools

Cash register system

Job description

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Join Our Team at the Virginia Department of Conservation and Recreation!

The Virginia Department of Conservation and Recreation (DCR) is hiring! Join us in preserving what people care about most – access to the outdoors, natural habitats, open spaces, clean water, and safe infrastructure.

Caledon State Parkis accepting applications for a Contact Rangerposition.

Job Summary:

A Contact Ranger is the first point of contact at the park. They provide excellent customer service by welcoming visitors, providing accurate information about park amenities, providing directions to park points of interest, and answering questions about park Interpretive Programs. The Contact Ranger collects parking fees and other fees depending onparkoperational policy.

This position works 3-4 days per week, including weekends, holidays, and occasional evenings. This is a year-round, part-time position.

Key Duties and Responsibilities:

• Required to operate a computer, cash register, and multi-line phone system.
• Provides accurate and detailed information on the park's fees, directions, pricing, annual passes, trail information, park interpretive programs, and local area information.
• Ensures the office and/or contact stationiswell-stocked and maintained daily.
• Sellsmerchandise and keeps sales areawell-stocked.
• Works primarily in the Visitor Center but may assist with parking and other duties for park events.
• Performs other office duties as assigned.

Minimum Qualifications:

• Must be able to provide high-quality customer service and communicate verbally with guests.
• Able to operate a computer and cash register.
• Must be able toreconcile the register andperform daily register transactions.
• Must be willing to work weekends and holidays.

Additional Considerations:

• Prior experience in customer service, recreation, or related field.
• Prior experience in a retail setting.

Special Instructions:

• Background Check:Employment in all Virginia State Parks positions is contingent upon satisfactory completion of a criminal history background check.
• Employment Eligibility:Selected candidates must complete the I-9 Employment Eligibility Verification Form. DCR participates in E-Verify.
• Driver’s License Requirement:A valid State Driver's License is requiredif operating astate or personal vehicle for agency business.
• Work Requirements:Wage/seasonal positions are not eligible for benefits and are limited to 1,500 hours from May 1 to April 30.

DCR encourages applications from minorities, individuals with disabilities, veterans, and those with experience with the National Park Service or the federal government. We are an Equal Opportunity Employer (EEO/AA/TT).

Explore Virginia State Parks — On Us!

As a DCR employee, you’ll enjoy exclusive access to the natural beauty and outdoor experiences that make Virginia’s State Parks extraordinary — with free admission, special discounts, and perks that turn every visit into something memorable.

Employee benefits include:

• Free parking and admission to all Virginia State Parks.
• Overnight stay discounts for DCR classified, retired, and wage staff (after six months of service):
  • Free camping outside the Memorial Day to Labor Day season for sites accommodating up to six people.
  • Free Sunday–Thursday camping (excluding the night before holidays) during the Memorial Day–Labor Day period.
  • 50% off cabins (up to three bedrooms) outside the Memorial Day–Labor Day season for up to 14 nights. Two night minimum required. Bunkhouses, camping cabins, and yurts are included; one night yurt stays receive a 25% discount.

Join us and make Virginia’s great outdoors part of your life — it’s one of the many ways we show our appreciation for the people who make DCR’s mission possible!