Starter/Ranger

Twice; Harrisburg (Dauphin County); On-site; USD 30,000 - 40,000; Full time

Job summary

A golf course management company in Harrisburg seeks dedicated individuals for guest service positions. Responsibilities include assisting guests, ensuring a smooth check-in process, and providing information about the course. Candidates should possess a strong work ethic, excellent communication skills, and preferably some knowledge of golf. This role involves working outdoors in varying conditions and may require lifting up to 30lbs. Weekend and holiday work is expected, along with extended hours during peak seasons.

Qualifications

• Must have a valid driver’s license.
• Enjoys interacting with the public.
• Ability to work in a fast-paced environment.

Responsibilities

• Maintain professional appearance.
• Provide customer service to guests.
• Verify that revenues are properly recorded.
• Advise guests on course conditions.
• Report pace of play.
• Ensure adherence to golf course rules.

Skills

Strong work ethic

Friendly personality

Organized

Customer orientation

Strong communication skills

Dependable

Knowledge of golf

Job description

Qualifications, Knowledge and Skill Requirements:

• Must have a valid driver’s license (if driving golf cars or driving range equipment)
• Must have a strong work ethic
• Must have friendly personality and enjoy working with the public
• Must be organized and able to work well in fast paced environment
• Must have strong customer/guest orientation
• Must have strong communication and interpersonal skills
• Must be dependable
• Working knowledge of the game of golf preferred

Position Responsibilities:

• Maintains professional appearance
• Provides information regarding the golf course, play time and other golf related issues
• Provides customer service to arriving guests to help expedite check-in process
• Verifies that all revenues have been properly recorded by inspecting receipts for all players before they begin play on the golf course
• Keeps golf shop personnel informed regarding pace of play off the first tee
• Supplies guests with scorecards, pencils and other items if needed
• Advises guests of course conditions and expected pace of play
• Implements and supports all course policies and programs as communicated by management
• Observes pace of play on the golf course
• Assists slower groups/players and requests them to speed up play, where appropriate
• Requests slower playing groups to allow others to play through, if appropriate
• Report’s pace of play to starter and golf shop personnel
• Assists starter on the first tee if needed during heavy demand periods
• Reports infractions to appropriate golf shop personnel (Head Pro, 1st Assistant, etc.)
• Ensures that all guests/players are following golf course rules and etiquette
• Performs other duties as assigned by supervisor or manager

Working Conditions:

• While performing the required duties of this job, the employee is regularly required to reach with arms and hands
• The employee often is required to walk, stand, talk or hear, handle, feel or operate objects
• The employee must be able to lift and/or move up to 30lbs occasionally
• The employee will occasionally be required to sit, stoop, kneel, crouch, or crawl
• Specific vision abilities include close, distance, color, and peripheral vision, and depth perception
• Moderate exposure to extreme cold, heat, working outdoors, mechanical hazards and electrical hazards
• Noise level is moderately quiet
• Work extended hours during golf and holiday season
• Work weekends and holidays

All job descriptions are subject to a periodic review. Additional duties will be assigned occasionally by management.

Troon is an Equal Opportunity Employer committed to providing a diverse environment

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.