Starter

RECREATION CENTERS OF SUN CITY WEST; Sun City West (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

The Recreation-Centers-of-Sun-City-West golf pro-shop is seeking a personable team member to deliver friendly service, manage tee times, handle transactions, and assist guests in a fast-paced environment.

You will use POS software, promote merchandise, and ensure cash accuracy while supporting daily shop operations. AZ Food Handler’s card and AZ Liquor Law Training are required within 30 days; punctuality and teamwork are essential in this role.

Qualifications

• Basic math and computer literacy required.
• Familiarity with POS systems and cash handling.
• Customer service-oriented with ability to communicate professionally.

Responsibilities

• Greet members and guests in a courteous manner.
• Schedule, assign and announce tee times.
• Process cash and card transactions accurately.
• Promote merchandise and complete sales from start to finish.
• Operate and maintain pro-shop and patio equipment.
• Maintain knowledge of golf fees, cart rentals and concessions.
• Address inquiries and resolve complaints professionally.
• Follow time-clock procedures and maintain attendance.

Skills

Customer service

Cash handling

POS software

Computer skills

Multi-tasking

Teamwork

Flexibility

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Retail POS software

Job description

ONLY APPLICANTS SELECTED FOR AN INTERVIEW WILL BE NOTIFIEDPerform a variety of functions to ensure that the golf pro-shop and its ancillary components are operated in an efficient and professional manner.ESSENTIAL DUTIES AND RESPONSIBILITIES(This list is not intended to detail all aspects of the assigned work but is representative of the job’s overall responsibilities.)• Excellent customer service skills. Greeting members and guests in a courteous and professional manner.• Perform a variety of tasks to schedule, assign and announce tee times for customers.• Use of proprietary software. Must be comfortable with computers in general and computerized transactions in a time-sensitive, fast-paced environment.• Responsible for end of day procedures including all cash/credit transactions.• Ability to promote product and handle sales transactions from start to finish.• Knowledge of all aspects of the pro-shop environment including but not limited to: golf fees, golf cart rentals, merchandise, food and beverage concessions.• Ability to make change and handle money.• Ability to explain course policies, procedures, and rules.• Professional and efficient resolution handling complaints.• Ability to multi-task during the work shift.• Operates and cleans all food/beverage equipment in pro-shop and patio areas.• Punctual attendance and follow time clock procedures per company policy.• Must be flexible with schedule and duties.• Ability to work as a team throughout the work shift.• Must follow preventative maintenance guidelines regarding cart fleet.• Possible janitorial duties in and around clubhouse / cart storage area.• Any other duties as assigned.CERTIFICATES, LICENSES, REGISTRATIONSMust obtain an AZ Food Handler’s card and AZ Liquor Law Training Certificate within 30 days of employment. Valid Arizona driver's license and good driving record for insurance purposes.SUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilities.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.EDUCATION and/or EXPERIENCE:Sufficient Training and education to demonstrate possession of required knowledge, skills and qualifications are required.• A high school diploma or general education degree (GED)• Three months related experience or equivalent combination of education and experience.• Excellent customer service skills• Ability to work in a fast pace environment.• Must have basic knowledge of Microsoft Office and retail point of sale software.PHYSICAL DEMANDThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.While performing the duties of this job, the employee is regularly required to stand long periods of time, possibly up to 6 hours; walk; use hands to finger, handle, and feel; reach with hands and arms; and talk and hear; ability to work on and look at a computer screen.The employee is occasionally required to sit and stoop, kneel, crouch, and crawl.The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. At times the employee will work alone.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, and outside weather conditions.The noise level in the work environment is usually Moderate.*NOTICE*This position description in no way states or implies that the responsibilities and tasks are the only responsibilities and tasks to be performed by the employee occupying this position. They will be required to follow any other instructions and to perform any other job-related duties as required by their manager.The requirements stated herein are minimum levels of knowledge, skills and/or abilities to qualify for this position. To perform the duties and responsibilities of this position successfully, the incumbent will possess the abilities and aptitudes to perform each task proficiently. \"Ability\" means to possess and apply both knowledge and skill.All employment decisions, including promotions, transfers, and others, are based on meeting all requirements herein and on organizational need, the employee's being in good standing (including lack of disciplinary actions), meeting all applicable performance standards and other nondiscriminatory criteria. The methods of fulfilling requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. Some requirements, however, may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.THIS DOCUMENT DOES NOT CREATE AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. WE MAINTAIN AN \"AT WILL\" EMPLOYMENT.