START Program Director: Lead Clinicians, Build Partnerships

YAI; Haddonfield (NJ); On-site; USD 115,000 - 120,000; Full time

Job summary

The START Program Director at YAI provides supervision of the START Clinical Team and oversees all administrative aspects of the program across Central and Southern New Jersey. The role requires collaboration with psychologists, psychiatrists, and community partners to ensure fidelity to the START model and timely data reporting.

The ideal candidate holds a Master’s degree in a human service field, has two years of supervisory experience, and can travel regionally.

Qualifications

• Master’s degree in social work, psychology, counseling or other human service field with two (2) years of experience working with people with IDD and mental health needs.
• Two (2) years supervisory experience.
• Experience collaborating with community service systems.
• Must hold or successfully complete START Coordinator Certification training 6-12 months of appointment, including demonstration of competencies in all associated areas.
• Valid Driver’s License.

Responsibilities

• Supervises Assistant Director, Clinical Director, and/or Resource Center Director in assigned region, regularly assessing program operations, needs and team performance; provides feedback and ensures timely completion of performance evaluations.
• Establishes community partnerships, developing and maintaining linkages and relationships with community stakeholders.
• Serves as liaison to community network partners.
• Acts as representative of the START team in the community.
• Coordinates trainings utilizing expertise of psychologists and psychiatrists, team leaders and specialists within the community.
• Maintains communication with other regional START directors.
• Responds to requests from state agencies for data and program information for assigned region.
• Chairs and coordinates the START Advisory Council.
• Provides support as needed to clinical team and resource center 24/7/365 and participates in the creation and maintenance of 24/7 on-call staffing schedule to ensure necessary coverage for START participants.
• Collaborates with other members of the START leadership team to monitor quality of START service delivery in assigned region and assures fidelity to the START model; ensures Clinical and Therapeutic Teams are meeting applicable requirements and quotas through day-to-day oversight of caseload assignments.
• Participates in and completes the START Coordinator Certification training process and monitors completion of all necessary trainings for staff across assigned region, to ensure compliance with YAI policies, timelines and other applicable rules or regulations.
• Enters, monitors and assures accurate, complete and timely data entry for all team members in the START Information Reporting System and any other applicable systems. Uses data to support and inform programmatic decision-making in collaboration with leadership team.
• Provides coverage performing all duties of team leader, coordinator or other START roles as required.
• Serves as Administrator-on-Call (Available/On Call Supervisor) on a regular, rotating basis with other program leadership and provides coverage participating in 24/7 on-call crisis support, if needed.
• Complies with and ensures compliance with all Federal, State, Local and other relevant regulatory agency requirements, including HIPAA and cooperation with appropriate entities in any inspection, inquiry or investigation.
• Performs all other duties as assigned.

Skills

Driver’s License

Exceptional communication

Presentation/training skills

Team collaboration

Education

Master’s degree in social work, psychology, counseling or other human service field

Job description

The START Program Director at YAI provides supervision of the START Clinical Team and oversees all administrative aspects of the program across Central and Southern New Jersey. The role requires collaboration with psychologists, psychiatrists, and community partners to ensure fidelity to the START model and timely data reporting.

The ideal candidate holds a Master’s degree in a human service field, has two years of supervisory experience, and can travel regionally.