START Coordinator (Mental Health Crisis Worker)

Turning Point Community Programs; Fairfield (CA); On-site; USD 46,838 - 50,695; Full time

Job summary

Turning Point Community Programs is seeking a qualified individual for a direct service position in Fairfield, California. This role focuses on assisting clients with crisis resolution and wellness maintenance, including the development of individual treatment plans. The ideal candidate will have a Bachelor’s or Master’s degree in a relevant field, along with significant experience in crisis intervention. Hourly pay ranges from $34.00 to $36.80 and includes on-call responsibilities during the week.

Qualifications

• California driver’s license & current vehicle insurance/registration required.
• Reliable means of transportation needed.
• 4 years of relevant experience with a Bachelor’s degree or 2 years with a Master’s.

Responsibilities

• Assist members in crisis resolution and wellness.
• Coordinate care internally and with external agencies.
• Develop individual treatment plans for clients.
• Provide on-the-spot counseling during crises.

Skills

Bilingual (Spanish & English)

Crisis intervention skills

Therapeutic skills

Assessment skills

Communication skills

Education

Bachelor’s Degree in a relevant field

Master’s Degree in a relevant field

Job description

General Purpose

Responsible for assisting members in meeting their expressed goals toward crisis resolution and maintaining wellness while living in the community. Additional support in areas of medication management, transportation, counseling, and advocacy will be provided as needed.

Distinguishing Characteristics

This is an at-will direct service position within a program. The position is responsible for ensuring that the clinical needs of members are met and that necessary paperwork is complete and accurate.

Essential Duties and Responsibilities – (illustrative only)

• Assess, coordinate, and facilitate the formal and informal support required to help individuals (6 years old and older), their caregivers, and support team to decrease crisis events and increase movement toward life goals; work in partnership with parents and caregivers who are treated as experts concerning their families.
• Completes required paperwork; conducts strength/needs/biopsychosocial assessments.
• Develops and participates in interdisciplinary team meetings.
• Completes all tasks associated with both fidelity to the START Model, program certification of the START Model, and individual certification in the START Model.
• Responsible for submitting/entering outcomes/incident data into the identified database or providing this to the person responsible for entering the information.
• Coordinates care as needed, internally and with outside agencies. Coordinates care with system partners.
• With the direct input from the TAY and family, it helps to enlist the involvement of formal and informal community resources to support the family.
• Develop individual treatment plans for each client and empower clients in meeting their goals; assist teams with development of service plans that reflect measurable objectives; provide group and individual therapy as indicated.
• Make recommendations for improvement in the clinical program. Will have input on clinical issues as part of the clinical team.
• Meets regularly with clients at Turning Point sites or in the field, at job sites, homes, board and care facilities, skilled nursing facilities, and other appropriate sites, and transports clients and families to appointments.
• Coach clients and families in developing skills necessary to meet treatment goals.
• Assist in establishing the client’s eligibility for Medi‑Cal or other benefits and advocate for continuation of benefits when appropriate.
• Provide on-the-spot counseling that is both helpful to the clients and consistent with the philosophy of the program; Provide prompt intervention in the event of a crisis, both to stop the crisis and to notify, when indicated, persons and agencies necessary for the resolution of the crisis.
• Complete paperwork as assigned promptly and meet agency standards for service productivity per month; all documentation meets funder, certifying body, and TPCP standards for content and configuration.
• Provides, in person, after‑hours, on‑call coverage on a rotational basis to program clients.

Minimum Qualifications and Certifications & Licenses

• California driver’s license & current vehicle insurance/registration if driving; and,
• Reliable means of transportation capable of passing vehicle safety inspection if more than five years old, excluding all modes of two‑wheeled transport, inclusive of bicycles, mopeds, and motorcycles.
• Bachelor’s Degree in a relevant field and 4 years of relevant experience or
• Master’s Degree in a relevant field and 2 years of relevant experience.
• Bilingual Speakers (Spanish & English) are encouraged to apply.

Schedule

Monday – Friday, 8:30 AM – 5:00 PM with on‑call responsibilities.

Compensation

$34.00 – $36.80 an hour.