START Coordinator (Mental Health Crisis Worker)

Turning Point Community Programs; Chico (CA); On-site; USD 47,000 - 51,000; Full time

Job summary

Turning Point Community Programs in Rancho Cordova, CA, seeks a direct service professional to support members in meeting goals toward crisis resolution and wellness in the community. Responsibilities include crisis management, transportation, counseling, and advocacy, with required certifications and documentation.

Qualifications include a master’s degree in Social Work or Psychology and 2 years of mental health experience, or a bachelor’s degree with 4 years of relevant experience.

Qualifications

• Master’s degree in Social Work, Psychology, or related field and 2 years of mental health services experience.
• Bachelor's degree in a relevant field with 4 years of relevant experience, or Master’s degree with 2 years.
• CA driver's license and current vehicle insurance/registration.
• Reliable transportation capable of passing vehicle safety inspection if vehicle is over five years old.

Responsibilities

• Assess, coordinate, and facilitate the support required to help individuals and families reduce crisis events and achieve life goals.
• Completes required paperwork and conducts assessments.
• Develops and participates in interdisciplinary team meetings.
• Completes tasks for fidelity to START Model and related certifications.
• Coordinate care with internal and external partners; advocate for resources.
• Develop individual treatment plans and provide group and individual therapy as indicated.
• Make recommendations for improvement in the clinical program as part of the clinical team.
• Meet clients at Turning Point sites or in the field and transport to appointments.
• Coach clients and families to meet treatment goals.
• Assist in Medi-Cal eligibility and continuation of benefits when appropriate.
• Provide on-the-spot crisis counseling and prompt intervention when needed.
• Complete paperwork promptly and maintain documentation standards.
• Provide after-hours on-call coverage on a rotational basis.

Skills

Crisis intervention

Case management

Interdisciplinary teamwork

Documentation

Client counseling

Education

Master's degree in Social Work or Psychology

Bachelor's degree in a relevant field

Job description

GENERAL PURPOSE

Responsible for assisting members in meeting their expressed goals toward crisis resolution and maintaining wellness while living in the community. Additional support in areas of medication management, transportation, counseling, and advocacy will be provided as needed.

DISTINGUISHING CHARACTERISTICS

This is an at-will direct service position within a program. The position is responsible for ensuring that the clinical needs of members are met and that necessary paperwork is complete and accurate.

Essential Duties And Responsibilities – (illustrative Only)

The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.

• Assess, coordinate, and facilitate the formal and informal support required to help individuals (6 years old and older), their caregivers, and support team to decrease crisis events and increase movement toward life goals; work in partnership with parents and caregivers who are treated as experts concerning their families.
• Completes required paperwork; conducts strength/needs/biopsychosocial assessments.
• Develops and participates in interdisciplinary team meetings.
• Completes all tasks associated with both fidelity to the START Model, program certification of the START Model, and individual certification in the START Model.
• Responsible for submitting/entering outcomes/incident data into the identified database or providing this to the person responsible for entering the information.
• Coordinates care as needed, internally and with outside agencies. Coordinates care with system partners
• With the direct input from the TAY and family, it helps to enlist the involvement of formal and informal community resources to support the family.
• Develop individual treatment plans for each client and empower clients in meeting their goals; assist teams with development of service plans that reflect measurable objectives; provide group and individual therapy as indicated.
• Make recommendations for improvement in the clinical program. Will have input on clinical issues as part of the clinical team.
• Meets regularly with clients at Turning Point sites or in the field, at job sites, homes, board and care facilities, skilled nursing facilities, and other appropriate sites, and transports clients and families to appointments.
• Coach clients and families in developing skills necessary to meet treatment goals.
• Assist in establishing the client’s eligibility for Medi-Cal or other benefits and advocate for continuation of benefits when appropriate.
• Provide “on-the-spot” counseling that is both helpful to the clients and consistent with the philosophy of the program; Provide prompt intervention in the event of a crisis, both to stop the crisis and to notify, when indicated, persons and agencies necessary for the resolution of the crisis.
• Complete paperwork as assigned promptly and meet agency standards for service productivity per month; all documentation meets funder, certifying body, and TPCP standards for content and configuration.
• Provides, in person, after-hours, “on-call” coverage on a rotational basis to program clients.

Minimum Qualifications And Certifications & Licenses

Education, Training, and Experience

A typical way of obtaining the knowledge, skills, and abilities outlined above is through graduation from an accredited college or university with a master’s degree in Social Work, Psychology, or a related field, and two (2) years of varied experience as a provider of mental health services.

Licenses; Certificates; Special Requirements:

• California driver’s license & current vehicle insurance/registration if driving; and,
• Reliable means of transportation capable of passing vehicle safety inspection if more than five years old, excluding all modes of two-wheeled transport, inclusive of bicycles, mopeds, and motorcycles.
• Bachelor's Degree in a relevant field and 4 years of relevant experience or
• Master's Degree in a relevant field and 2 years of relevant experience.

Schedule:

Monday – Friday, 8:30 AM - 5:00 PM with on-call responsibilities.

Compensation:

$34.00 - $36.80 an hour.

10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670.