Starbucks Team Leader

Brookshire Grocery Company; Broken Arrow (OK); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Outdoor recreation area

401(k) plan

Scholarships

Exclusive employee discounts

Education support

Job summary

Brookshire Grocery Company, based in Tyler, Texas, seeks a Coffee Department Lead to oversee the display and preparation of coffee products and to guide department staff toward strong sales and exceptional customer service. You will schedule, direct, and delegate work; manage inventory and quality control; and ensure food safety standards are met while maintaining a clean, safe store environment.

The role requires leadership, attention to detail, and the ability to work flexible hours, including

Qualifications

• High School Diploma or GED and two or more years of related experience; or an equivalent combination of experience and/or higher education required.
• Minimum of 18 years of age required.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
• Manager Food Safety certification required.
• Completion of Barista Basics Training Program and any additional recommended Starbucks leadership training required.

Responsibilities

• Schedule, direct, and delegate work to department personnel.
• Oversees designated department and does not extend to other departments within the store.
• Reviews historical data regarding sales, ads and promotions. Manages inventory using item management processes to ensure satisfactory in‑stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues.
• Responsible for maintaining and improving sales performance, financial results, public relations, product quality, and work standards.
• Enforces quality control and food safety standards and ensures dated products are stocked and rotated properly.
• Oversees all aspects of department production including preparing, packaging, and labeling.
• Oversees personnel preparing, baking, and serving food and coffee products.
• Checks inventory on trucks, unloads products, and ensures accuracy of inventory, product ordering, and associated paperwork.
• Promotes product sales through use of suggestive selling initiatives and appealing product displays.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
• Provides friendly and customer‑service‑oriented attitude by greeting customers, answering questions and taking orders by phone and in person.

Skills

Organizational skills

Coffee department operations

Inventory management

Leadership

Communication

Multi-tasking

Digital equipment literacy

Espresso machine operation

Hand tools

Technology adaptation

Flexible schedule

Safety awareness

Hazard reporting

Education

High School Diploma

Relevant experience

Food Safety Certification

Barista Basics Training

Leadership training

Job description

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire’s Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire’s, and Reasor’s—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.

We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you’re launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.

Here’s what sets us apart:

• Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
• Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
• Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
• Savings for your lifestyle: Exclusive employee discounts on the things you need most.
• Investing in your dreams: Scholarships and educational support to fuel your growth.
• Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.

Job Summary:

Oversees the displays and preparation of coffee products in accordance with Company standards. Leads Starbucks department personnel to promote sales and customer service to meet profitability goals.

Essential Duties and Responsibilities:

• Works in conjunction with upper management to schedule, direct, and delegate work to department personnel.
• Oversees designated department and does not extend to other departments within the store.
• Reviews historical data regarding sales, ads and promotions. Manages inventory using item management processes to ensure satisfactory in‑stock levels. Reviews profit and loss, sales, shrink, and labor data; provides verbal or written summary to upper management regarding any related issues.
• Responsible for maintaining and improving sales performance, financial results, public relations, product quality, and work standards.
• Enforces quality control and food safety standards and ensures dated products are stocked and rotated properly. Makes fine judgements about aroma, flavor, taste, and color to inspect coffee products for quality.
• Oversees all aspects of department production including preparing, packaging, and labeling.
• Oversees personnel preparing, baking, and serving food and coffee products.
• Checks inventory on trucks, unloads products, and ensures accuracy of inventory, product ordering, and associated paperwork.
• Promotes product sales through use of suggestive selling initiatives and appealing product displays.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
• Provides friendly and customer‑service‑oriented attitude by greeting customers, answering questions and taking orders by phone and in person.

Knowledge, Skills and Abilities:

• Strong organizational skills and attention to detail.

• Advanced knowledge of coffee department operations.

• Advanced knowledge of in‑store ordering machine and inventory management processes.

• Ability to lead and motivate others.

• Ability to effectively communicate with customers and partners in written and verbal form.

• Ability to multi‑task and work in a fast‑paced environment.

• Ability to read and operate digital equipment, meters, dials, and/or calibrated scales.

• Ability to safely operate hazardous tools and equipment such as an espresso machine, coffee grinder, commercial ovens, etc.

• Ability to use precision and non‑precision hand tools.

• Ability to learn new technology systems, methods, and processes.

• Ability to work flexible schedules including nights, weekends, and holidays.

• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.

• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Education, Experience and Qualifications:

• High school Diploma or GED and two or more years of related experience; or an equivalent combination of experience and/or higher education required.
• Minimum of 18 years of age required.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
• Manager Food Safety certification required.
• Completion of Barista Basics Training Program and any additional recommended Starbucks leadership training required.

Physical Demands:

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to talk and hear.
• Continuously required to use hands for reaching, touching, or handling.
• Continuously required to stand or walk.Frequently required to use strenuous finger or hand movements.
• Frequently required to bend, kneel, squat, or stoop.
• Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
• Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
• Attendance at work is required.

Work Context and Environment:

• Work is generally performed in a retail store.
• Frequently exposed to hot surfaces.
• Frequently exposed to extreme cold conditions (non-weather).
• Frequently exposed to extreme heat conditions (non-weather).
• Occasionally exposed to wet, slippery, or damp conditions.
• Occasionally exposed to cleaning agents.
• Noise level varies.

Ready to find your place? BGC is “A Career Where You Belong.”

Brookshire Grocery Company strives to provide a safe, drug and alcohol‑free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age , disability, genetic information or military status and any other trait protected by law.