Coffee Team Leader

Brookshire Grocery Company; Bossier City (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Brookshire Grocery Company is seeking a coffee department team member to ensure coffee and related products meet company standards. You will work closely with department staff to promote sales and customer service, supporting profitability goals.

The role emphasizes high-quality product preparation, accurate inventory, and friendly customer interactions in a fast-paced grocery setting. Flexibility and reliability are valued traits in this position.

Qualifications

• High school diploma or GED required.
• At least 1 year of related experience.
• Food Handler certification required.
• Manager Food Safety certification required.
• Must be 18 years old; 21+ to drive for company business.

Responsibilities

• Train and develop partners; schedule, plan, assign, and direct work.
• Review sales history and ads; assist with inventory to maintain in-stock levels.
• Help maintain sales performance, public relations, and product quality.
• Enforce quality control and food safety; inspect coffee products.
• Assist with production tasks: preparing, packaging, labeling.
• Ensure accurate inventory and paperwork; support ordering processes.
• Promote sales through suggestive selling and appealing displays.
• Maintain clean, safe, sanitary store environment; follow safety procedures.
• Provide friendly customer service by greeting customers and taking orders.

Skills

Leadership

Customer service

Communication

Multi-tasking

Team motivation

Education

High school diploma or GED

Food Handler certification

Manager Food Safety certification

Minimum 18 years of age

21 years old to drive

Tools

In-store ordering machine

Espresso machine

Coffee grinder

Inventory management system

Job description

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC is home to five unique banners—Brookshire’s Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire’s, and Reasor’s—operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.

We’re all about creating a workplace where you can thrive. At BGC, you matter, your contributions are celebrated, and your future is unlimited. Whether you’re launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.

Here’s what sets us apart:

• Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
• Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
• Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
• Savings for your lifestyle: Exclusive employee discounts on the things you need most.
• Investing in your dreams: Scholarships and educational support to fuel your growth.
• Adventure awaits: Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

When you join BGC, you’re not just starting a job—you’re becoming part of something bigger. We’re here to support your goals, inspire your journey, and celebrate your wins.

Job Summary:

Ensures coffee and related products are prepared and displayed in accordance with Company standards. Works closely with department personnel to promote department sales and customer service to support profitability goals.

Essential Duties and Responsibilities:

• Works in conjunction with upper management to train and develop partners, schedule, plan, assign, and direct work.
• Supports upper management with the review of historical data regarding sales, ads and promotions. Co-manages inventory using item management processes to ensure satisfactory in-stock levels. May review profit and loss, sales, shrink, and labor data with department manager.
• Indirectly responsible for maintaining and improving sales performance, financial results, public relations, product quality, and work standards.
• Enforces quality control and food safety standards and ensures dated products are stocked and rotated properly. Makes fine judgements about aroma, flavor, taste, texture, and color to inspect coffee and related products for quality.
• Helps with all aspects of department production including preparing, packaging, labeling.
• Checks inventory on trucks, unloads products, and ensures accuracy of inventory, product ordering, and associated paperwork.
• Promotes product sales through use of suggestive selling initiatives and appealing product displays.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
• Provides friendly and customer-service-oriented attitude by greeting customers, answering questions and taking orders by phone and in person.

Knowledge, Skills and Abilities:

• Intermediate knowledge of department operations.
• Intermediate knowledge of in-store ordering machine and inventory management processes.
• Ability to lead and motivate others.
• Ability to effectively communicate with customers and partners in written and verbal form.
• Ability to multi-task and work in a fast-paced environment.
• Ability to read and operate digital equipment, meters, dials, and/or calibrated scales.
• Ability to safely operate hazardous tools and equipment such as an espresso machine, coffee grinder, commercial ovens, etc.
• Ability to use precision and non-precision hand tools.
• Ability to learn new technology systems, methods, and processes.
• Ability to work flexible schedules including nights, weekends, and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Education, Experience and Qualifications:

• High school Diploma or GED and one or more years of related experience; or an equivalent combination of experience and/or higher education required.
• Minimum of 18 years of age required.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
• Food Handler certification required.
• Manager Food Safety certification required.

Physical Demands:

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to talk and hear.
• Continuously required to use hands for reaching, touching, or handling.
• Continuously required to stand or walk.
• Frequently required to use strenuous finger or hand movements.
• Frequently required to bend, kneel, squat, or stoop.
• Frequently required to push, pull, maneuver or lift objects up to 40 lbs.
• Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
• Attendance at work is required.

Work Context and Environment:

• Work is generally performed in a retail store.
• Frequently exposed to hot surfaces.
• Frequently exposed to extreme cold conditions (non-weather).
• Frequently exposed to extreme heat conditions (non-weather).
• Occasionally exposed to wet, slippery, or damp conditions.
• Occasionally exposed to cleaning agents.
• Noise level varies.

Ready to find your place? BGC is “A Career Where You Belong.”

Brookshire Grocery Company strives to provide a safe, drug and alcohol-free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age , disability, genetic information or military status and any other trait protected by law.