Starbucks Supervisor

Stonebridge Companies; Denver (CO); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) matching

Paid time off (PTO)

Tuition assistance

Travel and lodging perks

Job summary

Stonebridge Companies in Aurora, Colorado seeks a Full-Time Starbucks Supervisor with coffeehouse and leadership experience. The role emphasizes guest satisfaction, brand standards, and safe, profitable operations.

The supervisor will monitor shift performance, train teammates, manage flow, and resolve issues while maintaining a clean, well-presented environment. Weekend availability is required and the position offers growth opportunities.

Qualifications

• A high school diploma or GED is required.
• Minimum 4 years of related food & beverage experience.
• Must lead by example and demonstrate hospitality skills.
• Technical knowledge of restaurant operations.

Responsibilities

• Perform shift opening and closing duties.
• Solicit guest feedback and apply service recovery tools.
• Ensure revenue and check control on shift.
• Train and provide feedback to associates to meet brand standards.
• Use shift tools like schedules, floor plans, reservations, checks, daily server checklist.
• Lead pre-shift meetings to communicate specials and occupancy.
• Resolve daily issues such as call outs and last-minute bookings.
• Monitor floor volume to ensure coverage and guest satisfaction.
• Maintain a safe and sanitary environment.
• Adhere to dress code and appearance.
• Other duties as assigned.

Skills

Leadership

Guest Service

Hospitality

Food & Beverage

Education

High School Diploma or GED

Tools

POS System

Outlook

Excel

Word

Job description

# City, State:
Aurora, Colorado

Hiring for a Full Time Starbucks supervisor. $22/HR. MUST have coffeehouse and/or leadership experience in a food and beverage hospitality setting. Weekend availability is a must.

The purpose of a coffee shop supervisor is to monitor staff performance to ensure guest satisfaction through delivery of prompt, courteous service in accordance with brand standards while maintaining safe and profitable operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Performs shift opening and closing duties in accordance with manager's checklist.
• Initiates guest interaction through seeking and soliciting feedback from guests, implementing service recovery tools when necessary.
• Properly executes revenue and check control procedures on shift.
• Assists manager to select, train and deliver on-going performance feedback to associates to ensure brand standards are met and guest satisfaction goals are met and/or exceeded.
• Utilizes all tools for running shift, (e.g., schedules, floor plans, reservations, checks, daily server checklist).
• Conducts daily pre-shift meeting with staff to communicate specials, hotel occupancy, guest satisfaction scores, reservations and staff or service concerns.
• Promptly resolves issues such as call outs, last minute bookings, food & beverage inventory, delayed ticket times or any other daily concerns that may arise.
• Monitors floor volume at all times and assist with seating, serving and kitchen communication as needed to ensure adequate coverage and guest satisfaction.
• Maintains a safe and sanitary work environment for all associates and guests.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE:

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work:

• Demonstrates accuracy and thoroughness.
• Monitors own work to ensure quality.
• Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards:

• Meets or exceeds productivity standards.
• Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS:

• Identifies the need and initiates service recovery and assistance.
• Demonstrates the desire and ability to provide high quality service to both internal and external customers.
• Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE:

• Asks for and offers help when needed.
• Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance:

• Takes responsibility for own actions.
• Performs work with little or no supervision; works independently.
• Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS :

A high school diploma or general education degree (GED); and minimum 4 years of related food & beverage experience and/or training; or equivalent combination of education and experience. Must be able to lead by example, demonstrate exceptional hospitality skills and possess technical knowledge of restaurant operations.

QUALIFICATIONS

• Must have flexibility to work nights and weekends.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to interpret and perform basic computer and POS system functions. Knowledge of Outlook, Word and Excel.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATH ABILITY

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume.

CERTIFICATES AND LICENSES

Must be able to obtain TIPS (training for intervention procedures) certification within 30 days of hire.

SUPERVISOR RESPONSIBILITIES

Daily supervision of up to six associates per shift including Hostess, Servers, Bussers and Bartenders.

WORK ENVIRONMENT:

• Indoor work environment
• Minimal to moderate noise levels consistent with hotel environment.
• Exposure to certain cleaning chemicals.

PHYSICAL DEMANDS:

• Stand more than 2/3 of the time
• Walk more than 2/3 of the time
• Sit less than 1/3 of the time
• Lift up to 25 pounds.
• Push / pull up to 25 pounds.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:
2026-09-22

Stonebridge offers comprehensive benefits

• medical
• dental
• vision
• PTO
• 401(k) matching
• wellness support
• life and disability coverage
• savings accounts
• tuition aid
• travel and lodging perks

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.