Starbucks Managertarry

Remington Hospitality; Village of Tarrytown (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Remington Hospitality operates a Starbucks location seeking a Store Manager to oversee efficient, profitable store operations and exceptional customer service. You will train the team, enforce standards, and manage budgets while maintaining cleanliness and guest satisfaction.

The role requires coordinating shifts, supervising performance, and collaborating with stakeholders to uphold franchise and company SOPs. Strong communication and organizational skills are essential.

Qualifications

• Strong communication skills (verbal and written).
• High work ethic and self-initiative.
• Strong computer skills in Microsoft Suite.
• Regular attendance according to guidelines.
• May be required to work varying schedules to reflect business needs.
• Must possess basic computational ability to produce reports.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Train and supervise the Starbucks team; ensure Baristas are Barista 100 certified within 3 weeks of hire and maintain at least two Barista 300 certified on shift.
• Meet all budgeted goals including payroll and total store operational costs.
• Cover shifts to ensure 1 AM, 1 PM, and 1 mid shift are staffed.
• Ensure store operation standards meet Starbucks and Remington SOPs.
• Maintain cleanliness and organization of store and storerooms per standards.
• Write performance reviews and conduct disciplinary actions when warranted.
• Participate in monthly department meetings, property MOD program, and weekly staff meetings.
• Anticipate guest needs, respond promptly and maintain positive guest relations.
• Resolve guest complaints to ensure satisfaction.
• Refer to Starbucks Franchise and Remington SOPs as required.
• Work collaboratively with fellow associates.
• Promote guest-service culture with courtesy and a positive attitude.
• Perform any reasonable management-directed tasks.

Skills

Strong communication

Microsoft Suite

Self-initiative

Attendance

Computational ability

Tools

Microsoft Excel

Job description

Position Summary

The Starbucks Manager is responsible for the efficient and profitable operation of the store, ensuring "Service Excellence" is consistently provided to all customers, quality store operations are maintained, store associates are trained, and the store is led in a positive manner.

• Responsible for the training and supervision of the Starbucks team, ensuring all Baristas are "Barista 100" certified within 3 weeks of being hired, and there are always a minimum of 2 "Barista 300" certified employees on shift.
• Responsible for meeting all budgeted goals, to include but not limited to payroll and total store operational costs.
• Expected to work shifts to ensure standards are adhered to, helping fill a Barista position to include at least 1 AM shift, 1 PM shift and 1 mid shift.
• Required to meet and exceed all Starbucks standards for store operation.
• Responsible for making sure the store and storerooms meet and exceed Remington and local health department standards of cleanliness and organization.
• Write performance reviews and conduct disciplinary action, when warranted.
• Participate in monthly department meetings, property MOD program and weekly staff meetings.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction in each interaction.
• Learn, understand and refer to the applicable Starbucks Franchise and Remington's Standard Operating Procedures.
• Work in a cooperative and friendly manner with fellow associates.
• Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
• Perform any reasonable request as assigned or directed by management.

Position Summary

The Starbucks Manager is responsible for the efficient and profitable operation of the store, ensuring "Service Excellence" is consistently provided to all customers, quality store operations are maintained, store associates are trained, and the store is led in a positive manner.

Core Responsibilities

• Responsible for the training and supervision of the Starbucks team, ensuring all Baristas are "Barista 100" certified within 3 weeks of being hired, and there are always a minimum of 2 "Barista 300" certified employees on shift.
• Responsible for meeting all budgeted goals, to include but not limited to payroll and total store operational costs.
• Expected to work shifts to ensure standards are adhered to, helping fill a Barista position to include at least 1 AM shift, 1 PM shift and 1 mid shift.
• Required to meet and exceed all Starbucks standards for store operation.
• Responsible for making sure the store and storerooms meet and exceed Remington and local health department standards of cleanliness and organization.
• Write performance reviews and conduct disciplinary action, when warranted.
• Participate in monthly department meetings, property MOD program and weekly staff meetings.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction in each interaction.
• Learn, understand and refer to the applicable Starbucks Franchise and Remington's Standard Operating Procedures.
• Work in a cooperative and friendly manner with fellow associates.
• Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
• Perform any reasonable request as assigned or directed by management.

Knowledge, Skills, And Competencies

• Strong communication skills verbal and written
• High work ethic and self-initiative
• Strong computer skills in Microsoft Suite
• Regular attendance according to established guidelines
• May be required to work varying schedules to reflect the business needs of the property
• Must possess basic computational ability, in order to accurately produce required reports
• Focus and maintain attention to multiple tasks in a short time period, and complete work assignments within deadline demands, despite frequent interruptions
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times

This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.