Starbucks Dept. Manager: Lead Team, Drive Sales

foodcityinternship; Athens (AL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Ownership Plan

Weekly Pay Checks with Direct Deposit

Company paid Life and Disability Insur

Medical Plan with wellness benefits

Dental Plan

Paid Holidays

Paid Vacations

Associate Offers

and so much more!

Job summary

Food City is seeking an experienced manager to lead the Starbucks department, driving sales, controlling costs, and ensuring top-quality service. You will supervise, train, and develop associates, maintain quality and freshness of products, and uphold safety and hygiene standards while delivering an exceptional customer experience.

You will oversee staffing, scheduling, and merchandising, coordinate with store leadership, and implement programs to grow department performance and customer

Qualifications

• 18 years or older.
• High School graduate, college preferred.
• 3-5 years' experience in retail and/or Starbucks operations, 1 year as assistant manager.
• Knowledge of mixing Starbucks coffee and tea products.
• Knowledge of the ingredients used in products.
• Experience with Starbucks ingredients including coffees, teas, spices, nuts, flavorings, sauces, oils.
• Leadership, employee and customer relations training helpful.
• Completion of Starbucks All Store Training program.
• Ability to understand and follow verbal and/or written instructions and interact with various levels daily.
• Ability to attend on-site work during scheduled shifts.

Responsibilities

• Maximize sales and profitability by controlling product loss and promoting sales.
• Teach company standards in regards to Starbucks department operations.
• Delegate workload to ensure all customer service expectations are met.
• Provide exceptional service and manage scheduling to ensure coverage.
• Prepare, bag, pour and stock Starbucks products; rotate for quality and safety.
• Take customer orders and ensure timely completion to satisfaction.
• Maintain a positive and friendly attitude toward customers and team members.
• Engage with customers with greetings, product information, and selling suggestions.
• Process cash register transactions.
• Enforce proper food-handling procedures for safety.
• Conduct weekly price changes and monitor retail pricing.
• Maintain inventory levels and ensure freshness of products.
• Prepare and conduct physical Starbucks inventory.
• Monitor reclaim reports and close containers weekly for accounting.
• Maintain a clean department per company standards and cleaning calendar.
• Inspect deliveries and rotate products regularly.
• Merchandise department per plan-o-grams and execute marketing programs.
• Communicate with Store Manager and associates; provide training and instruction.
• Schedule department training and develop necessary skills.
• Ensure ongoing training and skill development for retention.
• Complete weekly department projections and control labor via scheduling.
• Attend department head meetings and discuss staffing needs.
• Lead recruiting, interviewing, and training of Bakery/Deli associates.
• Enforce safety policies and procedures and assist in annual reviews.
• Listen to and resolve complaints from supervision, associates, and customers.
• Follow local/state health rules, OSHA guidelines, and HACCP policy.
• Participate in Planned Period Visits and Starbucks compliance procedures.

Skills

Retail operations

Starbucks operations

Leadership

Scheduling

Customer service

Education

High School diploma or equivalent

College preferred

Job description

Food City is seeking an experienced manager to lead the Starbucks department, driving sales, controlling costs, and ensuring top-quality service. You will supervise, train, and develop associates, maintain quality and freshness of products, and uphold safety and hygiene standards while delivering an exceptional customer experience.

You will oversee staffing, scheduling, and merchandising, coordinate with store leadership, and implement programs to grow department performance and customer