Starbucks Dept Manager: Lead Customer Experience & Ops

Albertsons Companies; Ashland (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Associate discounts

Health & 401k

Paid time off

Career development

Inclusive culture

Job summary

Albertsons Companies is seeking a Starbucks Department Manager in Ashland, Oregon. You will oversee daily department operations, ensure customer service excellence, and support sales and financial goals while maintaining food safety and Starbucks standards.

Lead and coach associates, manage inventory, and coordinate daily tasks to deliver a consistent café experience. A fast-paced, customer-focused environment awaits with opportunities for growth and development within the Albertsons network.

Qualifications

• Experience leading customer service teams and coaching associates.
• Ability to manage inventory, ordering, and product rotation.
• Experience scheduling and coordinating daily shifts.
• Familiarity with food safety and sanitation standards.

Responsibilities

• Oversee daily Starbucks Department operations, ensuring strong customer service and operational consistency.
• Support hiring, training, coaching, and development of Starbucks associates.
• Maintain a customer-first environment and respond to service needs and concerns appropriately.
• Coordinate activities to support smooth workflow and service levels.
• Maintain calm operations during high-volume periods and execute company programs.

Skills

Customer service leadership

Communication & coaching

Organization & time management

High-volume operations

Tools

Store systems

Job description

Albertsons Companies is seeking a Starbucks Department Manager in Ashland, Oregon. You will oversee daily department operations, ensure customer service excellence, and support sales and financial goals while maintaining food safety and Starbucks standards.

Lead and coach associates, manage inventory, and coordinate daily tasks to deliver a consistent café experience. A fast-paced, customer-focused environment awaits with opportunities for growth and development within the Albertsons network.