Starbucks Department Manager: Lead Customer Experience

Socket.dev; Kings Beach (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Employee discounts

Health benefits

Paid time off

Career growth

Job summary

Albertsons Companies is seeking a Starbucks Department Manager to oversee daily department operations, drive customer service excellence, and support sales and financial goals in a fast-paced store environment.

You will lead hiring, training, and coaching of Starbucks associates, maintain food safety standards, and coordinate daily activities to ensure smooth service levels. This role emphasizes teamwork, reliability, and operational discipline.

Qualifications

• Strong customer-service focus with a professional team presence.
• Ability to train, coach, and support associate development.
• Ability to organize and coordinate daily work activities.
• Experience in cafe/food service operations is a plus.

Responsibilities

• Oversee daily Starbucks Department operations, ensuring strong customer service and operational consistency.
• Support hiring, training, coaching, and development of Starbucks associates.
• Maintain a customer-first environment and respond to service needs and concerns appropriately.
• Coordinate daily activities and responsibilities to support smooth workflow and service levels.
• Maintain calm, consistent operations during high-volume periods.
• Execute company and Starbucks programs, policies, and procedures.
• Ensure compliance with food safety, sanitation, and product handling standards.
• Manage ordering, inventory levels, product rotation, and storage.
• Support department sales, budgeting, and expense management.
• Maintain accurate communication with vendors, store management teams, and community partners.
• Complete required reporting and administrative responsibilities.

Skills

Customer service

People development

Operations management

Food safety

Communication

Job description

Albertsons Companies is seeking a Starbucks Department Manager to oversee daily department operations, drive customer service excellence, and support sales and financial goals in a fast-paced store environment.

You will lead hiring, training, and coaching of Starbucks associates, maintain food safety standards, and coordinate daily activities to ensure smooth service levels. This role emphasizes teamwork, reliability, and operational discipline.