Starbucks Barista - Full Time - Weekday

Grand Sierra Resort; Reno (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Grand Sierra Resort in Reno, NV is seeking a personable barista to welcome guests, explain the coffee menu, and prepare beverages according to recipes. You will also help with stocking, equipment maintenance, and keeping the café clean and safe.

The role requires strong customer service skills, the ability to operate a POS system during shifts, and flexibility to work varied hours, including holidays and weekends. Previous barista experience is preferred.

Qualifications

• Requires good customer service and communication.
• Basic math for transactions and handling tips.
• Ability to stand for long periods and multitask.

Responsibilities

• Welcomes guests by determining their coffee interests and needs.
• Educates guests by presenting and explaining the coffee drink menu.
• Sells coffee and equipment by explaining differences in beans and machines; demonstrates operation.
• Prepares and serves coffee drinks following recipes (espresso, latte, cappuccino).
• Maintains safe, clean work environment and sanitation standards.
• Operates POS for part of shift (minimum 4 hours).
• Performs daily, weekly and monthly cleaning tasks.

Skills

Customer service

POS handling

Sanitation standards

Barista skills

Education

High school diploma or equivalent

Tools

POS terminal

Espresso machines

Job description

Essential Duties And Responsibilities

• Welcomes guests by determining their coffee interests and needs.
• Educate guests by presenting and explaining the coffee drink menu, answering questions.
• Sells coffee and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso lungo, caffe latte, and cappuccino.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
• Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
• Operates the POS (Point of Sale) for half of shift, 4 hours minimally.
• Performs daily, weekly, and monthly cleaning tasks.
• Assist with monthly breakdown of store for deep cleaning
• Any other duties as assigned within the scope of this position.

Primary duties and responsibilities include, but are not limited to, the following:

• Welcomes guests by determining their coffee interests and needs.
• Educate guests by presenting and explaining the coffee drink menu, answering questions.
• Sells coffee and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso lungo, caffe latte, and cappuccino.
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
• Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
• Operates the POS (Point of Sale) for half of shift, 4 hours minimally.
• Performs daily, weekly, and monthly cleaning tasks.
• Assist with monthly breakdown of store for deep cleaning
• Any other duties as assigned within the scope of this position.

Knowledge/Skills/Abilities

• Consistently exhibits courteous, respectful, and appropriate communications and presents information in a concise and understandable format.
• Contributes to a positive work environment, fosters collaboration and provides a tangible contribution.
• Meet requirements of regular attendance to effectively complete job responsibilities in a timely manner.
• Ability of simple reading, writing, math, and task completion skills are required.
• Must have the following skills: compiling, coordination, following instructions, memorization, problem solving, independent judgment, and decision making.
• Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 16 years of age.

EDUCATION And/or EXPERIENCE

• Previous barista experience preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

PHYSICAL DEMANDS

• While performing the duties of this job, the team member is constantly standing, frequently walking, reaching overhead, bending over, crouching, kneeling and balancing during the duration of their shift.
• Must be able to push/pull up to 50lbs occasionally.
• The team members will frequently have repetitive use of both hands and occasional light and firm/strong grasping motions as well as finger dexterity.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Work performed indoors alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other mechanical devices.
• The noise level in the work environment is usually moderate.
• Team Member may be exposed to slippery surfaces, fumes/odor and secondhand smoke.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.