Starbucks Barista

Hilton Milwaukee; Milwaukee (WI); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Free meals

Employee discounts

Free parking

Career growth opportunities

Paid time off

Insurance after 30 days

401k with match

Job summary

Hilton Milwaukee is seeking a friendly Starbucks Barista to join our downtown Milwaukee team. You will take orders, craft beverages, and deliver exceptional guest experiences while maintaining cleanliness and accuracy at a fast-paced, high-volume hotel.

The role requires flexibility for mornings, evenings, weekends, and holidays, with pay at $15/hour and comprehensive hotel benefits after a short eligibility period.

Qualifications

• Experience in hospitality or foodservice is preferred.
• Ability to learn menu items and upsell effectively.
• Strong basic math for cash handling and transactions.

Responsibilities

• Prepare Starbucks beverages to standard and maintain drink quality.
• Keep work area clean and organized.
• Follow merchandising, stocking and rotation standards.
• Handle payments and balance the cash drawer at shift end.
• Ensure guest satisfaction and address issues tactfully.

Skills

Hospitality experience

Customer service

Cash handling

English proficiency

Upselling techniques

Tools

POS system

Cash register

Job description

Description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Starbucks Barista, you'll bring your energetic attitude to life by taking orders and crafting drinks with a friendly smile and swift precision.

There’s no better time to join us. The Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city’s largest hotel but also a historic gem. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.

What you will be doing:

• Provide quality beverages consistently for all customers, preparing Starbucks beverages to standard.
• Maintain condition and cleanliness of work area.
• Follow standards for merchandising, stocking, rotating, and storing all products.
• Ascertain guest satisfaction; in the event of dissatisfaction, tactfully negotiate an accommodation.
• Comply with accounting guidelines regarding receipt of payments, cash drawer and house bank management.
• Balance house bank at the end of the shift.
• Perform any general cleaning tasks using standard outlet cleaning products as assigned by supervisor to adhere to health standards.

What we are looking for:

• Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
• Previous hospitality, barista, cashiering or customer service experience is preferred.
• Must be able to learn all menu items and up-selling techniques.
• Basic mathematical skills necessary to operate a cash register, make change, count total bank, prepare cash drops, and total all other charges.
• Ability to effectively resolve conflict situations, such as inaccurate check total.
• Ability to read and speak English sufficient to understand menus and special promotions and communicate with guests.
• Ability to operate keyboard and Point of Sale procedures to handle cashier functions.

What’s in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

Job Type: Full Time, Hourly

Availability: Mornings, weekends, and holidays

Pay Rate: $15/hour

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee City Center is an equal opportunity employer.