Starbucks Barista

Marcus Hotels & Resorts; Milwaukee (WI); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Free meal

Room discounts at Marcus Hotels &R

Discounts at Marcus restaurants/cafes

Free parking

Movie theater coupons

Career growth opportunities

Early wage access

Paid time off

Medical, dental, vision insurance (30+

401k with employer match

Job summary

Hilton Milwaukee City Center, part of Marcus Hotels & Resorts, seeks a Starbucks Barista to join the team in downtown Milwaukee. You will craft drinks with precision, greet guests warmly, and maintain a clean station.

This full‑time, hourly role offers a strong benefits package and growth potential within the Marcus portfolio. You will work in a fast‑paced hospitality environment, handle cash, and learn all menu items and upsell techniques.

Qualifications

• Hospitality experience or customer service background preferred.
• Ability to handle cash and operate a POS system.
• English reading and speaking sufficient to understand menus and promotions.

Responsibilities

• Provide quality beverages for all customers, following Starbucks standards.
• Maintain cleanliness of the work area.
• Follow merchandising and storage standards.
• Ensure guest satisfaction and resolve issues tactfully.
• Balance cash drawer and follow accounting guidelines.

Skills

Hospitality experience

Customer service

Cash handling

POS operations

Tools

Point of Sale (POS)

Job description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Starbucks Barista, you'll bring your energetic attitude to life by taking orders and crafting drinks with a friendly smile and swift precision.

There’s no better time to join us. The Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city’s largest hotel but also a historic gem. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.

What you will be doing:

• Provide quality beverages consistently for all customers, preparing Starbucks beverages to standard.
• Maintain condition and cleanliness of work area.
• Follow standards for merchandising, stocking, rotating, and storing all products.
• Ascertain guest satisfaction; in the event of dissatisfaction, tactfully negotiate an accommodation.
• Comply with accounting guidelines regarding receipt of payments, cash drawer and house bank management.
• Balance house bank at the end of the shift.
• Perform any general cleaning tasks using standard outlet cleaning products as assigned by supervisor to adhere to health standards.

What we are looking for:

• Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
• Previous hospitality, barista, cashiering or customer service experience is preferred.
• Must be able to learn all menu items and up‑selling techniques.
• Basic mathematical skills necessary to operate a cash register, make change, count total bank, prepare cash drops, and total all other charges.
• Ability to effectively resolve conflict situations, such as inaccurate check total.
• Ability to read and speak English sufficient to understand menus and special promotions and communicate with guests.
• Ability to operate keyboard and Point of Sale procedures to handle cashier functions.

What’s in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

Job Type: Full Time, Hourly

Availability: Mornings, weekends, and holidays

Pay Rate: $15/hour

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee City Center is an equal opportunity employer.