STAR Operator I

Marion County Sheriff's Office; Ocala (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Marion County Sheriff's Office is seeking a transcriptionist to convert police reports via live dictation, email, and hard copy into the RMS system. The role includes entering NIBRS data, validating accuracy, and maintaining confidentiality.

The candidate must demonstrate fast, accurate data entry and strong grammar and spelling skills. The job requires learning NIBRS and RMS processes, handling sensitive information, and supporting deputies and detectives.

Qualifications

• Transcribe a minimum of 45 words per minute accurately.
• Proficiency in English grammar, spelling and punctuation.
• Ability to follow instructions with minimal supervision.
• Possess normal sight and hearing abilities.
• Ability to organize own work.
• Ability to perform general office skills.
• Ability to handle confidential matters without compromising confidentiality.
• Ability to work harmoniously with all office personnel.

Responsibilities

• Abide by the “Law Enforcement Code of Ethics.”
• Learn the RMS Program to enter reports accurately.
• Enter incident reports received via telephone and email into the RMS program.
• Proof incident reports for accuracy, including spelling and coding.
• Take dictation over the phone and gather data to generate accurate incident reports.
• Create incident reports from preexisting charging documents.
• Use a standard phone system and transfer calls as needed.
• Learn all NIBRS requirements and guidelines for proper coding.
• Complete NIBRS review for approved reports.
• Complete Teletype forms for FCIC/NCIC entries, removals, and purges.
• Familiarize with Silver Alert, Amber Alert, Purple Alert, and safety alerts.
• Learn Vigilant LPR Program to enter tags for deputies/detectives.
• Learn Florida Statutes and Marsy’s Law requirements.
• Be proficient in the CAD system.
• Maintain a clean working environment.
• Assist deputies, detectives, and others with STAR functions.
• Perform other duties including temp reassignment during emergencies.

Skills

Transcription

Data entry

English grammar

Confidential information handling

Education

High school diploma or GED

Tools

RMS Program

NIBRS knowledge

CAD system

Job description

This is a position responsible for transcribing police reports via live dictation, email, and hard copy reports. Entry of NIBRS data into each incident report and the ability to conduct NIBRS data validation. Requires above average data entry and use of grammar and spelling skills, along with knowledge of basic interview techniques. Requires the ability to use discretion with confidential information.

Duties

• A. Abide by the “Law Enforcement Code of Ethics.”
• B. Ability to learn the RMS Program efficiently in order to enter law enforcement reports accurately.
• C. Enter incident reports received via telephone and email into the RMS program.
• D. Proof incident reports for accuracy, including spelling, proper coding, and/or data abbreviations.
• E. Ability to take dictation over the phone and use interview techniques to ensure all required data is gathered and entered into the RMS system to generate an accurate incident report.
• F. Ability to create an incident report from a preexisting charging document.
• G. Ability to use a standard phone system, including answering and transferring calls internally within the STAR Division, as well as to other employees/departments agency wide.
• H. Ability to learn all NIBRS requirements and guidelines to ensure each incident report is coded properly, per state guidelines.
• I. Complete NIBRS review for approved incident reports.
• J. Complete Teletype forms for FCIC/NCIC entries, removals, and purges.
• K. Become familiar with Silver Alert, Amber Alert, Purple Alert, and other Officer Safety alerts.
• L. Ability to learn the Vigilant LPR Program in order to enter tags for deputies and detectives as needed.
• M. Ability to learn and become familiar with Florida State Statutes.
• N. Ability to learn Marsy’s Law Requirements.
• O. Ability to be proficient in the CAD system.
• P. Maintain a clean working environment.
• Q. Assist deputies, detectives, and other employees of the agency with STAR related functions.
• R. Perform other related duties, as assigned, including modified schedule or temporary re‑assignment during declared emergency or activations, as determined by the Sheriff.

JOB PREREQUISITES

• High school diploma or GED.
• Transcribe a minimum of 45 words per minute accurately.
• Proficiency in English grammar, spelling and punctuation.
• Ability to follow instructions with a minimum amount of supervision.
• Possess normal sight and hearing abilities.
• Ability to organize own work.
• Ability to perform general office skills.
• Ability to handle confidential matters without compromising confidentiality.
• Ability to work harmoniously with all office personnel.

JOB REQUIREMENTS

• Obtain working knowledge of NIBRS and computer codes.
• Obtain basic knowledge of criminal and civil law sufficient to perform required duties.

WORKING CONDITIONS

Normal office environment. Frequent interruptions. May be subject to verbal abuse. Shift work is required, including nights, weekends, and holidays. May be required to work overtime, when necessary, sometimes on short notice. Shift work consists of 12-hour shifts, days and nights.

ADA

Physical and dexterity requirements. Requires light work that involves walking or standing, exerting up to twenty (20) pounds of force on recurring basis: Requires the ability to sit at a desk and view a display screen for extended periods of time, the ability to lift, carry, push, or pull items up to ten (10) pounds; routine keyboarding operations.

Environmental Hazards

This job risks exposure to office related dust, fumes, and odors.

Sensory Requirements

This job requires normal visual acuity and field of vision, hearing and speaking.

The Office of the Sheriff is an Equal Opportunity Employer. ADA requires the Office of the Sheriff to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. Nothing in this job description prevents management from assigning different or additional duties or modifying the job description at any time.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for career Service vacancies and are encouraged to apply. Candidates claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. All documentation is due by the close of the vacancy announcement.