Standardized Patient Program Manager - Herbert Wertheim College of Medicine

Florida International University; Miami (FL); On-site; USD 60,000 - 68,000; Full time

Job summary

Florida International University is seeking a SP Program Manager to lead the Standardized Patient (SP) Program within the Herbert Wertheim College of Medicine. The role focuses on day-to-day operations, budgeting, recruitment, and quality improvement initiatives to ensure high-fidelity patient simulation learning.

The position requires a Bachelor's degree with four years of related experience or a Master’s with two years, plus SP-related credentials if available. Location is Modesto A.

Qualifications

• Bachelor's or Master's in a relevant field with related experience required.
• PhD not mentioned; certification optional as noted.

Responsibilities

• Oversee day-to-day operations of the SP Program and provide administrative direction.
• Coordinate recruitment and onboarding of SPs and SP program personnel.
• Develop and implement quality improvement initiatives for program operations.
• Manage SP budget, expenses, quoting, and billing; report to Director.
• Collaborate with course directors, coordinators, and external partners to advance SP initiatives.

Skills

SP Program Mgmt

Budget Management

Stakeholder Communication

Education

Bachelor's degree in a relevant field

Master's degree in a relevant field

ASPE / SP Educator Certification (or eligible within 12 months)

Job description

Job Opening ID

537528

Location

Modesto A. Maidique Campus

Full/Part Time

Full-Time

Regular/Temporary

Regular

Job Summary

The Herbert Wertheim College of Medicine is currently seeking a SP Program Manager to join our team of professionals

Duties include:

• Manages day-to-day operations and objectives of the Standardized Patient (SP) Program to meet goals and objectives. Provides operations and administrative directions.
• Evaluates program operations and facilitates quality improvement tools. Develops and implements quality improvement initiatives
• Liaises with the Herbert Wertheim Human Resources (HWCOM) HR team regarding the recruitment process of all SPs and SP Program personnel. Oversees SP candidate selection in collaboration with the SP Educator.
• Establishes priorities, assigns functions, and maintains quality control. Partners with clients, course directors, and coordinators to establish priorities and maximize time while maintaining best practices in human patient simulation pedagogy.
• Manages SP budget and reports SP-related expenses to the Director. Assists with all SP program purchases and ensures operations are managed within the authorized budget. Manages, supervises, and reports all quoting and billing for SP services.
• Contributes to management strategy and participates in strategic planning, staffing decisions, policy development, and other key areas.
• Supports the development of research and grants and/ or partnership funding opportunities in human patient simulation-based learning and/or evaluation and institutional patient safety. Supports the development and writing of the Institutional Review Board (IRB) and oversees the management of awarded grants, ensuring compliance with funding requirements, reporting deadlines, and deliverables.
• Assists with developing and implementing processes and systems to operate the program at best practices. Facilitates project management of SP initiatives. Regulates staffing in accordance with fluctuating workload. Serves as a primary resource for issues and SP communications.
• Establishes and maintains relationships with external partners, funding agencies, and professional organizations to support the expansion and sustainability of the SP program.
• Develops and implements strategic plans to expand and grow the SP Program. Identify opportunities for collaboration with academic departments, health institutions, and other stakeholders to enhance the utilization of SPs. Advises senior management in implementing programs, new initiatives, and special projects.
• Implements policies that comply with regulatory and accreditation standards and are consistent with HWCOM policies. Maintains an understanding of education regulations, accreditation requirements, SP Methodologies, and develops strategies to ensure successful outcomes as well as mitigation strategies to minimize program disruption.
• Oversees and assists with setup and breakdown of simulation activities, tours, and other Sim Center-related events. Participates as a member of simulation center committees and represents the simulation center at various community and student functions.
• Forges partnerships and serves as the primary point of contact with senior leaders, faculty, internal departments, and external clients to increase the utilization of human patient simulation for training, assessment, and other activities. Collaborates with stakeholders across departments and internal and external affiliates to define SP projects, objectives, and deliverables.
• Manages the recruitment, selection, and onboarding of assigned personnel. Oversees the training, scheduling, and tracking of SPs (Per Diem). Communicates ideas, coaches, mentors, and facilitates employment and performance management of assigned SP Program personnel.
• Performs essential duties in any emergencies such as hurricanes, public health emergencies, and/or any other university emergency closing. The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.
• Performs related duties as required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications

Bachelor's degree in an appropriate specialization and four (4) years of related experience, or Master's degree in an appropriate specialization and two (2) years related experience.

Desired Qualifications

• 2+ years of experience working with SPs.
• ASPE, SP Educator Certification (or eligibility within 12 months)

Job Category

Administrative

Advertised Salary

$60,000 - $68,000

Work Schedule

8:30am - 5:00pm

Disclosures

Clery Notice

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To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Notice of Non-Discrimination

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Aff…? All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU’s Office of Civil Rights at 305.348.2785 or email [e-mail].

Reasonable Accommodation Statement

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