Stand Manager (7B)

Kindness Crew 7 Brew; Wilkesboro (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Kindness Crew 7 Brew in Wilkesboro, NC is seeking a Stand Manager who can lead a fast-paced team and uphold the brand’s culture and values. You’ll coach, train, handle admin tasks, and oversee daily operations for your stand(s).

You’ll schedule shifts, manage inventory and labor costs, ensure health and safety standards, and drive guest satisfaction through strong leadership and teamwork. This role requires flexible hours, weekend availability, and hands-on leadership.

Qualifications

• Experience leading a fast-paced team in a food-service environment.
• Ability to lift up to 50 lbs.
• Flexible schedule including early mornings and weekends.
• Strong communication and coaching skills.

Responsibilities

• Lead and coach crew, ensure quality service and efficiency.
• Create weekly schedules balancing labor cost and guest wait times.
• Oversee inventory, ordering, and cost control.
• Maintain health and safety standards and cash handling.
• Foster leadership development and team engagement.

Skills

Leadership

Staff training

Customer service

Shift scheduling

Inventory control

Health & safety

Cash handling

Problem solving

Microsoft Office

Tools

Microsoft Office

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Stand Manager Job Description

SUMMARY

The Manager assumes full responsibility for their location's growth, profitable operation and the preservation of 7 Brew's culture, mission statement, and values. The Manager is the leader of their crew and maintains genuine connections with them and the unique nuances of business at their stand(s).

In addition to scheduled shifts, the Manager is expected to coach, train, perform admin duties, and oversee operations. The Manager reports to their District Manager.

RESPONSIBILITIES AND DUTIES

• Must be proficient in all Brewista and Shift Lead duties and skill sets
• Maintains excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
• Provides regular feedback to each team member on strengths and areas of growth
• Works with their crew's needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines
• Tracks and orders necessary inventory, small wares, parts, and equipment, while maintaining a low cost of goods sold through eliminating waste and accurate counting
• Ensures appropriate cash handling, deposits, and change for their stand
• Facilitates team bonding and development through regular meetings and events for their Shift Leads and Brewistas, in both one-on-one and group contexts
• Takes ownership of solutions, whether through solving the problem themselves or looping in an approved partner or vendor
• Ensure crew is knowledgeable and meeting all health requirements.
• Is always developing new leaders to step into upcoming roles, regardless of current or future needs
• Promptly implements and communicates directives from upper management
• Thoughtfully delegates tasks to their leadership team and Brewistas to facilitate efficiency and appropriate development

WORK SCHEDULE REQUIREMENTS

• Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)
• Visits the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties
• Regularly works weekends and is available to work holidays, if necessary
• Is always available by phone or in person to promptly address any needs at the stand

SKILLS AND QUALIFICATIONS

• Can create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
• Can work outside for prolonged periods, regardless of weather conditions
• Can lift up to 50lbs
• Can stand comfortably for hours at a time
• Can climb a ladder and use a stepladder
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
• Can safely walk in between and around cars in the drive thru line
• Can safely use a utility knife
• Can quickly and cleanly operate any position in the stand during peak hours
• Can maintain awareness of the shift's operations while working a position
• Can assertively and graciously confront their friends to address operational, procedural, or cultural issues
• Can adapt to problems and implement solutions during stressful situations
• Effectively manages multiple projects and deadlines
• Can effectively lead and direct multiple personality types under pressure
• Has proven leadership abilities in a fast-paced environment with 40+ team members
• Beginner-level proficiency in Microsoft Office Suite

This position is currently accepting applications.