Stand Manager

Highplains Brew; Moline (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance (dental and vision)

Paid time off

Flexible work schedule

Job summary

High Plains Brew in Moline, IL is hiring a Stand Manager to lead the stand, drive growth, and uphold our culture and values. Location: Moline, IL 61265. Base salary $55,000 with potential monthly bonuses, with total compensation up to $65,000.

You will coach and train the crew, schedule shifts, manage inventory and cash handling, ensure health compliance, and develop future leaders as you keep wait times low and service quality high.

Qualifications

• Proven leadership abilities in a fast-paced team environment.
• Coaching, training, and staff development experience.
• Strong customer service and communication skills.
• Ability to lift up to 50 lbs and stand for long periods.
• Create efficient shift schedules and manage labor costs.
• Health and safety compliance awareness.
• Proficiency with Microsoft Office Suite (beginner).

Responsibilities

• Lead stand crew, coach, train, and handle admin duties.
• Maintain fast service times, cleanliness, and positive customer interactions.
• Provide feedback to team on strengths and growth areas.
• Create weekly shift schedules with low labor costs and quick service.
• Track inventory and small wares, manage costs and waste.
• Ensure cash handling, deposits, and change for stand.
• Facilitate team meetings and develop leaders for future roles.
• Implement directives from upper management.
• Ensure health requirements are met by crew.
• Develop new leaders and delegate tasks effectively.

Skills

Leadership

People management

Customer service

Coaching

Shift scheduling

Cash handling

Inventory management

Health & safety

Microsoft Office

Team leadership

Tools

Microsoft Office

Job description

Job Location: Moline 1748 - Moline, IL 61265, Salary Range: $55,000.00 - $65,000.00 Salary/year,

Join the High Plains Team!

A salary that grows with you! Base salary of $55k and potential for periodic bonuses.

JOB DESCRIPTION: STAND MANAGER

SUMMARY

The Manager assumes full responsibility for their location's growth, profitable operation, and the preservation of 7 Brew's culture, mission statement, and values. The Manager is the leader of their crew and maintains genuine connections with them, as well as the unique nuances of the business at their stand(s).

In addition to scheduled shifts, the Manager is expected to coach, train, perform admin duties, and oversee operations. The Manager reports to their District Manager.

RESPONSIBILITIES AND DUTIES

• Must be proficient in all Brewista and Shift Lead duties and skill sets
• Maintains excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
• Provides regular feedback to each team member on strengths and areas of growth
• Works with their crew's needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines
• Tracks and orders necessary inventory, small wares, parts, and equipment, while maintaining a low cost of goods sold by eliminating waste and accurate counting
• Ensures appropriate cash handling, deposits, and change for their stand
• Facilitates team bonding and development through regular meetings and events for their Shift Leads and Brewistas, in both one-on-one and group contexts
• Takes ownership of solutions, whether through solving the problem themselves or looping in an approved partner or vendor
• Ensure the crew is knowledgeable and meeting all health requirements.
• Is always developing new leaders to step into upcoming roles, regardless of current or future needs
• Promptly implements and communicates directives from upper management
• Thoughtfully delegates tasks to their leadership team and Brewistas to facilitate efficiency and appropriate development

WORK SCHEDULE REQUIREMENTS

• Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)
• Visits the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties
• Regularly works weekends and is available to work holidays, if necessary
• Is always available by phone or in-person to promptly address any needs at the stand

Job Type: Full-time

Pay: $55,000 base plus monthly bonuses based on store-level performance

Benefits:

• Health insurance with dental and vision
• Paid time off
• Flexible work schedule

Qualifications: SKILLS AND QUALIFICATIONS

• Can create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
• Can work outside for prolonged periods, regardless of weather conditions
• Can lift up to 50lbs
• Can stand comfortably for hours at a time
• Can climb a ladder and use a stepladder
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
• Can safely walk in between and around cars in the drive-thru line
• Can safely use a utility knife
• Can quickly and cleanly operate any position in the stand during peak hours
• Can maintain awareness of the shift's operations while working a position
• Can assertively and graciously confront their friends to address operational, procedural, or cultural issues
• Can adapt to problems and implement solutions during stressful situations
• Effectively manages multiple projects and deadlines
• Can effectively lead and direct multiple personality types under pressure
• Has proven leadership abilities in a fast-paced environment with 40+ team members
• Beginner-level proficiency in Microsoft Office Suite

Job Type: Full-time

Pay: $55,000 base plus monthly bonuses based on store-level performance