Stand Manager

HIGH PLAINS BREW LLC; Moline (IL); Sur place; USD 50 000 - 61 000; Plein temps

Avantages offerts par ce poste

Health insurance with dental andvision

Paid time off

Flexible work schedule

Résumé du poste

HIGH PLAINS BREW LLC in Illinois is seeking a Stand Manager to drive location growth and profitable operation while preserving our culture and values. You will lead the crew, coach staff, and manage admin duties, reporting to the District Manager.

The role requires coaching, scheduling, inventory oversight, and ensuring health and safety compliance, with a flexible schedule including early mornings and evenings. Base salary is $55,000 with performance bonuses and benefits.

Qualifications

• Proven leadership abilities in a fast-paced environment with 40+ team members.
• Strong customer service and coaching skills.
• Ability to train, coach, and oversee operations across shifts.

Responsabilités

• Coach, train, and oversee stand operations and admin duties.
• Maintain wait times, cleanliness, and customer interactions through training and encouragement.
• Create weekly shift schedules to balance labor costs and service levels.
• Track and order inventory and equipment while controlling costs.
• Ensure cash handling, deposits, and change are accurate.
• Lead team meetings and development for Shift Leads and Brewistas.
• Delegate tasks to leadership team to ensure efficiency.

Connaissances

Leadership

Customer service

Training

Scheduling

Cash handling

Health & safety

Microsoft Office

Outils

Microsoft Office

Description du poste

Join the High Plains Team!A salary that grows with you! Base salary of $55k and potential for periodic bonuses.JOB DESCRIPTION: STAND MANAGERSUMMARYThe Manager assumes full responsibility for their location’s growth, profitable operation, and the preservation of 7 Brew’s culture, mission statement, and values. The Manager is the leader of their crew and maintains genuine connections with them, as well as the unique nuances of the business at their stand(s).In addition to scheduled shifts, the Manager is expected to coach, train, perform admin duties, and oversee operations. The Manager reports to their District Manager.RESPONSIBILITIES AND DUTIES· Must be proficient in all Brewista and Shift Lead duties and skill sets· Maintains excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement· Provides regular feedback to each team member on strengths and areas of growth· Works with their crew’s needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines· Tracks and orders necessary inventory, small wares, parts, and equipment, while maintaining a low cost of goods sold by eliminating waste and accurate counting· Ensures appropriate cash handling, deposits, and change for their stand· Facilitates team bonding and development through regular meetings and events for their Shift Leads and Brewistas, in both one-on-one and group contexts· Takes ownership of solutions, whether through solving the problem themselves or looping in an approved partner or vendor· Ensure the crew is knowledgeable and meeting all health requirements.· Is always developing new leaders to step into upcoming roles, regardless of current or future needs· Promptly implements and communicates directives from upper management· Thoughtfully delegates tasks to their leadership team and Brewistas to facilitate efficiency and appropriate developmentWORK SCHEDULE REQUIREMENTS· Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)· Visits the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties· Regularly works weekends and is available to work holidays, if necessary· Is always available by phone or in-person to promptly address any needs at the standJob Type: Full-timePay: $55,000 base plus monthly bonuses based on store-level performanceBenefits:· Health insurance with dental and vision· Paid time off· Flexible work scheduleSKILLS AND QUALIFICATIONS· Can create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time· Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products· Can work outside for prolonged periods, regardless of weather conditions· Can lift up to 50lbs· Can stand comfortably for hours at a time· Can climb a ladder and use a stepladder· Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand· Can safely walk in between and around cars in the drive-thru line· Can safely use a utility knife· Can quickly and cleanly operate any position in the stand during peak hours· Can maintain awareness of the shift’s operations while working a position· Can assertively and graciously confront their friends to address operational, procedural, or cultural issues· Can adapt to problems and implement solutions during stressful situations· Effectively manages multiple projects and deadlines· Can effectively lead and direct multiple personality types under pressure· Has proven leadership abilities in a fast-paced environment with 40+ team members· Beginner-level proficiency in Microsoft Office SuiteJob Type: Full-timePay: $55,000 base plus monthly bonuses based on store-level performance