Stand Manager

Texas Coffee Operations; Eagle Pass (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

7 Brew in Texas is seeking a_STORE_MANAGER_ candidate to lead our drive-thru location, uphold the company culture, and drive growth. You will oversee staff, training, scheduling, and daily operations to ensure fast service and high standards.

You will coach and develop the team, manage inventory and cash, and implement directives from upper management, while maintaining customer focus and safety standards.

Qualifications

• Proven leadership abilities in a fast-paced environment with 40+ team members.
• Comfortable working outdoors in all weather.
• Able to lift up to 50 lbs.
• Able to stand for long periods.
• Able to climb a ladder and use a stepladder.
• Able to stock and clean in the stand while kneeling or bending.
• Safely move around cars in the drive-thru line.
• Safely use a utility knife.

Responsibilities

• Be proficient in all Brewista and Shift Lead duties.
• Maintain wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
• Provide regular feedback to each team member on strengths and areas of growth.
• Work with the crew's needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines.
• Monitor and maintain necessary inventory, small wares, and equipment.
• Ensure appropriate cash handling, deposits, and change for the stand.
• Facilitate team bonding and development through regular meetings and events for the Shift Leads and Brewistas.
• Take ownership of solutions.
• Ensure the crew is knowledgeable and meeting all health requirements.
• Develop new leaders.
• Implement and communicate directives from upper management.
• Delegate tasks to the leadership team and Brewistas to facilitate efficiency and appropriate development.

Skills

Leadership

Customer service

Coaching

Training

Time management

Team scheduling

Health and safety

Microsoft Office

Tools

Ladder safety

Point-of-sale basics

Job description

Description

7 Brew is a revolutionary drive-thru coffee brand that was founded in Arkansas in 2016 and has now landed in Texas. 7 Brew's energetic culture is its greatest asset and that's because of its wonderful employees. Those employees set 7 Brew apart with their warmth, enthusiasm, and love for delicious drinks. Cultivating kindness is the mission statement and the employees have it in their souls. The result is a one-of-a-kind customer experience. Whether it's a lovely conversation while placing your order or simply toe-tapping along to your favorite song - 7 Brew cultivates kindness and it just so happens they also have the best drinks in town.

SUMMARY

The manager assumes full responsibility for his or her location's growth, profitable operation, and preservation of 7 Brew's culture, mission statement, and values. The Manager is the leader of his or her crew and maintains genuine connections with them and the unique nuances of business at their stand.

In addition to scheduled shifts, the Manager is expected to coach, train, perform admin duties, and oversee operations. The Manager reports to his or her District Manager and the Operations Manager.

RESPONSIBILITIES AND DUTIES

• Be proficient in all Brewista and Shift Lead duties and skill sets
• Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
• Provide regular feedback to each team member on strengths and areas of growth
• Work with the crew's needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines
• Monitor and maintain necessary inventory, small wares, and equipment
• Ensure appropriate cash handling, deposits, and change for the stand
• Facilitate team bonding and development through regular meetings and events for the Shift Leads and Brewistas
• Take ownership of solutions
• Ensure the crew is knowledgeable and meeting all health requirements
• Develop new leaders
• Implement and communicate directives from upper management
• Delegate tasks to the leadership team and Brewistas to facilitate efficiency and appropriate development

Requirements

WORK SCHEDULE REQUIREMENTS

Work a flexible 40-hour schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.).

Visit the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties.

Regularly work weekends and be available to work holidays, if necessary.

Be available by phone or in person to promptly address any needs.

SKILLS AND QUALIFICATIONS

• Create and maintain genuine, uplifting interactions work carefully and quickly with hot water and coffee, glass bottles, and dairy products
• Be able to work outside for prolonged periods, in all weather conditions
• Be able to lift up to 50lbs
• Be able to stand comfortably for hours at a time
• Be able to climb a ladder and use a stepladder
• Be able to stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
• Safely walk in between and around cars in the drive-thru line
• Safely use a utility knife
• Operate any position in the stand during peak hours
• Maintain awareness of the shift's operations while working a position
• Be able to address operational, procedural, or cultural issues with team members
• Adapt to problems and implement solutions during stressful situations
• Effectively manage multiple projects and deadlines
• Effectively lead and direct multiple personality types under pressure
• Has proven leadership abilities in a fast-paced environment with 40+ team members
• Beginner-level proficiency in Microsoft Office Suite